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Director of Residence Life

Fairbanks, AK, USA | University of Alaska

  • Industry:
    Education (Higher)
  • Position Type:
  • Functions:
    General Management
  • Experience:
    7-10 years
Job Description:
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The director of Residence Life (RL) reports to the associate vice chancellor for Student Affairs and provides strategic leadership and management for the department. RL supports an inclusive, safe, and respectful campus culture designed to foster personal growth, responsibility, and transformative learning. The director is a critical member of the Student Affairs leadership team and is responsible for the development and implementation of departmental mission, goals, and assessment in alignment with those of the Division and the University. The director will anticipate, develop, and implement best practices that are responsive to trends regarding student issues, programming, and administrative operations. The director will work regularly with senior leadership and campus partners in the Center for Student Rights and Responsibilities, Facilities Services, University Police Department, Department of Equity and Compliance, Admissions, and the Bursar.


Serve as a visible, present, and approachable leader in Student Affairs. Ensures that ongoing, comprehensive, and research-based departmental planning and assessment occurs, to include the establishment and review of departmental goals and outcomes with the mission of the University, regular assessment of the accomplishment of goals and outcomes, timely completion of annual planning and assessment reports, and the integration of assessment results with budget requests. Operates as a visionary and strategic thinker in integrating the residential mission with the institutional strategic plan, the campus master plan, and other campus-wide initiatives. Maintain a program consistent with University values, a focus on retention, and graduation, and with an emphasis on diversity, equity, care and inclusion. Lead and plan departmental directives and initiatives related to diversity and inclusion, including collaboration with other academic and administrative personnel on campus. Represent the department in major University events such as new student and family orientation, admissions activities, and in other institutional initiatives. Serve as a calm and compassionate presence, decisive thinker, creative problem-solver and action-oriented leader in times of distress and crisis. Collaborate closely with the University Police Department, Facilities Services, Center for Student Rights and Responsibilities, Student Health and Counseling Center, Dining Services, Department of Equity and Compliance and other internal and external partners. Participate as a key participant in all division-wide meetings, training and professional development activities, and communications. Serve on various University committees as needed.Ultimate oversight of the Facilities Manager and all RL facilities, including capital improvement projects, renovations, procuring furnishings and equipment, and working collaboratively with Facilities Services and Design and Construction on a regular basis related to facility maintenance and custodial services.​Maximize and manage residential occupancy. Maintain ultimate responsibility for daily Residence Life Central Office operations including the selection, training, supervision, and evaluation of 3 full-time professional staff members including the Associate Director, Facilities Manager and Assistant Director for Finance and Business Operations, guiding the supervision of student leader (resident assistant, peer mentor, nook concierge, central office assistant, and support crew) staff members, managing budget allocations and capital requests and developing and updating policies and procedures. Establish, review, revise and implement campus housing policies and procedures while ensuring adherence to Board of Regents policy, state and Federal Laws, and guidelines. Oversee day-to-day and wide-scale crisis, behavioral intervention and conduct issues as well as resident concerns. Manage and coordinate student issues and crises as they arise. Specifically guide Residence Life professional and student staff in handling student concerns through intervention, decision-making, documentation, and follow-up. Act as a student conduct administrator and hearing officer for the university. Serve as the primary point of contact or incident command person for residence hall crises. Communicate with and respond to parents and family members. Cooperate and collaborate with other employees in the spirit of teamwork and collegiality. Comply with all of University policies and guidelines.


-Demonstrated knowledge and experience at the university level in student affairs professional principles and practices; budget development and management; and executive level decision-making.

-Broad knowledge of college student development, best practices in student affairs/residential life programs, as well as current issues/trends in these fields.

-Demonstrated knowledge of diversity, inclusion, access, and multicultural issues in higher education environments, as well as proven background, using multicultural competency leadership skills to advance institutional diversity initiatives and core values.

-Experience working with diverse populations of students, parents, faculty, staff and university community members to create inclusive environments in residential communities as well as demonstrated ability to promote effective communication among diverse populations.

-Experience in organizational leadership, personnel management, decision-making, and conflict management.

-Experience in assessment of student services activities and proven knowledge of the use of information to improve functions, services, and programs.

-Demonstrated ability to perform and lead in a team environment, build consensus, and lead organizational change.

-Commitment to student-centered philosophy in student affairs.


Applicants must possess progressively responsible experience in student affairs administration directing, managing, supervising, and coordinating student services in a university setting. Minimum 7 years of experience working in higher education with at least 5 years being in residence life or a closely related area with significant student contact.

Work experience must include comprehensive personnel management and supervision, strategic long-range planning and implementation, leadership in the interpretation and analysis of federal, state, and institutional requirements associated with residential programs, development of effective professional and student staff training programs, management of complex budgets associated with a department of residence life and/or housing unit.


Master's degree in Higher Education Administration, Counseling, or related field is required.

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