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Director of Service Delivery

Pittsburgh , PA, USA | Robert Half International

  • Industry:
    HR / Recruitment Services
  • Position Type:
  • Functions:
    Operations / Production
  • Experience:
Job Description:
56 people have viewed this job

We are working with a client located near Downtown, Pittsburgh. They are currently expanding their team due to their success and are now looking for a of Service Delivery. This person will be in charge of the management and execution of the delivery strategy.

The Goodies

- Full/ Permanent Position

- Senior Level

- Remote Flexibility

- Central Location

- Robotics Industry

- Newest Technologies

- Unlimited Time Off Policy

- 50- 60 hrs Weekly

- Salary: 130k-150k Upon Experience

- 50% Travel Required According To Project

Interested? Keep Reading

You Must Have

- Project Management

- Management of complex electro mechanic devices

- Management of a large and significant amount of teams at once

- 10+ years of management in a different variety of settings

- Supervised a variety of other managers during the same period of time

- Utilizes different types of management styles

- A collaborative, be an ongoing learner, previous success scaling an organization to the next level

- Utilized Waterfall or Agile

- A clear understanding for pieces of equipment and software

- Can repair and understand embedded software

You Should Have

- Technical experience

- Experience with technical services to autonomous systems

- Managing experience with high uptime (24 x 7), high reliability systems in a retail or similar environment

- Previous success leading large transformational change in mission critical operations environments

- Managing large, high-functioning teams (including hourly, remote, and contract personnel)

- Drafting, negotiating, and managing 3rd party contracts

- The ability to provide clear direction and detailed updates to senior leadership and executives

- Success building strong teams and lead, motivate, and inspire them

- Previous record showcasing the ability to operate in a fast moving environment with tight deadlines


- Experience with retail business environments

- Experience with Jira and Salesforce

- Master's degree in a technical discipline or MBA

- PMP certification or deep project management related experience

Client is holding phone interviews and in person interviews Dec 13th & Dec 20th - Please send me your resume to, a summary why you would be great for this role, and 3 references we can verify.


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