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Director, Operations (Midwest)

Chicago, IL, USA | Graphic Packaging International

  • Industry:
    Logistics, Freight, Packaging, & Warehousing
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    1-3 years
Job Description:
56 people have viewed this job

The Americas Converting business is the largest business unit within GPI with over 70 locations and more than 12,000 employees. Reporting directly to the Senior Vice President of the Americas Business Unit leading five manufacturing plants, The Director, Operations prioritizes safety, quality, operational excellence and efficiency while delivering a winning customer experience. 

The Director of Operations serves as the strategic leader of the business.Through collaborative leadership, the selected leader will lead operational improvements, capital projects, drive growth and increase profitability for her/his facilities. This leader will also be expected to enhance the culture and role model the values the Company aspires to, Integrity, Respect, Accountability, Relationships and Teamwork.

The Director, Operations is a key member of the Operations Senior Leadership Team who contributes strategically to the overall business objectives while leading the manufacturing function.This is a collaborative role that works with stakeholders across the organization, key customers and suppliers. 


(job functions/deliverables include, but are not limited to the following)

  • Maintaining a strategic drive towards safety excellence, operational excellence, continuous improvement, and reliability.

  • Drive quality and the intentional development and coaching of operations leaders in each of the manufacturing plants

  • Key member of Americas Converting Manufacturing Leadership team.

  • Responsible for performance of five manufacturing plants (Plant Managers are direct reports) and approximately 1,200 employees in salary professional, hourly technical and production roles.

  • Must provide hands-on leadership in operational excellence, engineering, and maintenance functions

  • Designs and executes divisional manufacturing capital investment program

  • Participates in development of annual budgets and plan management

  • Contributes to America’s Long Range Planning (LRP)

  • Encourage employee engagement, talent development and mentoring, and workforce planning and participates in those activities as an executive sponsor and coach

  • Acts as a representative of the company in the communities in which we operate and beyond

  • Other duties and deliverables as assigned

  • Other duties as assigned


  • Institutionalize Graphic Packaging’s safety leadership program.

  • Execute manufacturing for post-COVID growth, demand/supply balancing and capacity assessment

  • Develop and implement standardized approach to production systems/ lean implementation across the five facilities

  • Bring outside-in best practices around manufacturing excellence, equipment and reliability solutions

  • Develop and implement division-wide manufacturing process automation program

  • Improve manufacturing performance across key metrics

  • Bring manufacturing leaders together as an integrated team aligned around shared goals linked with overall divisional vision, mission and priorities

  • Improve overall engagement and manufacturing employee retention to support growth


  • Integrity & Trust

  • Action Oriented

  • Drive for Results

  • Dealing with Ambiguity

  • Conflict Management

  • Interpersonal Savvy

  • Managerial Courage

  • Developing Direct Reports

  • Organizational Agility

  • Customer Focus

  • Business Acumen

  • Communication

Required Experience


  • Bachelor's degree (B.S.), from four-year College, or university in business, engineering or other related discipline (or a combination of experience and education)

  • Prior experience leading multiple manufacturing sites, managing manufacturing processes, production planning, strategic planning, and dealing with complexity in manufacturing. Packaging or consumer products industry experience preferred

  • Prior experience implementing LEAN manufacturing, production systems and quality control processes.

  • Demonstrated financial acumen, analytical and budgeting skills

  • Excellent problem solving, and reasoning skills required

  • Excellent interpersonal skills required, including coaching, team-building and training skills

  • Ability to effectively present information to all levels of the company; plant floor to executive leadership

  • Strong attention to detail and communication skills, both verbal and written

  • Solid computer skills required

  • Ability to utilize technology to enhance the growth/performance of the organization

  • Proven leader able to quickly build rapport and credibility with staff to communicate vision and obtain buy-in in the pursuit of business objectives

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