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Director, Pharmacy

Denver, CO, USA | National Jewish Health

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
  • Experience:
    5-7 years
Job Description:
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Responsible for overall operation of Pharmacy Department. Provides oversight and management of pharmacy operations and regulatory, clinical, business, and financial aspects. Collaborates with other leaders and hospital staff to determine needs, resolve problems and improve processes. Leads innovation and advance practice principles in patient safety and pharmaceutical care. Develops, budget, policies, and procedures to support functional infrastructure.

Essential Duties  

Manages and develops an effective staff providing effective communication, leadership, guidance and resources. Determines staff qualifications and competencyrecruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, disciplines, and rewards.Establishes and monitors staff safety and regulatory compliance. 

Develops, implements and maintains departmental and institutional policy and procedures Keeping up to date with regulatory and practice standard changes, conforms to all current state and federal rules and regulations, Joint Commission standards, Colorado State Board of Pharmacy requirements, Drug Enforcement Agency regulation, as well as national best practice standards for Pharmacy.

Oversees efficient department financial operation through the preparation of and adherence to annual operating budget. Provides reports and action plans on variances. 

Plans, coordinates and monitors the productivity of services and develops new programs and/or technology to increase revenue and improve patient care. Develops, plans and implements strategic goals of Pharmacy in alignment with organizational goals.

Negotiates and manages pharmacy-specific contracts Evaluating new contract relationships, and renewal requests, including insurance/pharmacy benefit manager contracts. Responding to pharmacy credentialing requests, maintaining the NCPDP profile. Preparing for and responding to insurance pharmacy desk and on-site audits. 

Assists research staff and sponsors in developing and implementing research policy and procedures and oversees management of investigational drug storage, preparation, tracking, dispensing and destruction. Sits on Institutional Review Board (IRB) as the pharmacy specialist.

Provides oversight and leadership of the 340B program. Maintains compliance and serves as the primary liaison and institutional expert regarding the 340B program

Participates in interdisciplinary Quality Improvement Committee activities Initiating and reporting on departmental and multidisciplinary quality assurance programs

Advise satellite locations on policy and procedure, regulatory changes and requirements, and operations involving pharmaceuticals and/or pharmaceutical services.

Facilitates the Pharmacy and Therapeutics Committee Arranging meetings, coordinating members, constructing agenda, preparing reports and documents required. 

Other Duties  

Performs duties of staff and clinical pharmacist, including being on-call as needed.


Accountability Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.

Building Trust Interacting with others in a way that gives them confidence in one’s intentions and those of the organization.

Business Acumen Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.

Creativity and Innovation Applies creative problem-solving skills to develop solutions to problems; recognizes and demonstrates the value in taking “smart” risks and learning from mistakes; develops multiple alternatives and understands the feasibility of each; effectively shares and implements his/her ideas. Generates innovative solutions in work situations; tries different and novel ways to deal with work problems and opportunities.

Decision Making Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Impact and Influence Using appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; Organizationifying one’s own behavior to accomOrganizationate tasks, situations, and individuals involved. Taking advantage of opportunities to make a difference and have an impact. When used well, the intended oCompanyome of this competency is the creation of goodwill, trust, and respect while motivating people to want to follow you even when they don’t have to.

Informing and Communicating Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Managing Conflict Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people. Addresses conflicts by focusing on the issues at hand to develop effective solutions when disputes or disagreements occur; helps others resolve conflicts by providing impartial mediation when needed.

Patient Relations Meeting patient and patient family needs; taking responsibility for a patient’s safety, satisfaction, and clinical oCompanyomes; using appropriate interpersonal techniques to resolve difficult patient situations and regain patient confidence.

Talent Management for Leaders Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.

Supervisory or Managerial Responsibility  

Manages 1-10 employees 



Core Values  

Be available to work as scheduled and report to work on time.

Be willing to accept supervision and work well with others.

Be well groomed, appropriately for your role and wear ID Badge visibly.

Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.

Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.

Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures. 

Wears appropriate PPE as outlined by the infection control policies and procedures.

Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications


Bachelor’s Degree in Pharmacy required. Advanced degree preferred (PharmD, MBA)

Work Experience  

A minimum of 5 years of pharmacy practice, including a minimum of 2 years in an advanced supervisory role required.  

Special Training, Certification or Licensure  

Current Colorado pharmacy license required. CPR/BLS required. Pharmacy-based Immunization Delivery Certificate.

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