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Director, Process Improvement

St. Louis , MO, USA | Centene Corporation

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    Quality Assurance
  • Experience:
    7-10 years
Job Description:
90 people have viewed this job

Develop and implement business process excellence initiatives throughout the organization to analyze and address process and operational inefficiencies by utilizing Six Sigma/LEAN methodologies.

Develop, direct, implement, and execute business process excellence and process improvement initiatives utilizing Six Sigma/LEAN methodologies, including process mapping and process design

Develop and implement key metrics across the organization to review past, current and future performance of business processes 

Evaluate interventions for effectiveness and return on investment

Oversee data analysis and gather processes/programs to establish costs and benefits of process effectiveness and efficiency

Conduct analysis of business processes across the organization, identify gaps in the business process, determine its impact to the organization, and recommend action plans and timeline to address these issues 

Collaborate with various functional areas to achieve optimal results in process redesign and implementation of new methodologies

Identify barriers to implementation and develop and propose solutions that address both business needs and customer satisfaction

Education/Experience: Bachelor's degree in business, healthcare administration, related field, or equivalent experience. 7+ years of process optimization, process improvement, or project management experience. Experience with Six Sigma/LEAN methodologies. Knowledge of process mapping, process design, and workflow management software and applications.



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