Director, Process Improvement
St. Louis , MO, USA | Centene Corporation
Industry:Healthcare - Hospitals
Job Description:90 people have viewed this job
Develop and implement business process excellence initiatives throughout the organization to analyze and address process and operational inefficiencies by utilizing Six Sigma/LEAN methodologies.
Develop, direct, implement, and execute business process excellence and process improvement initiatives utilizing Six Sigma/LEAN methodologies, including process mapping and process design
Develop and implement key metrics across the organization to review past, current and future performance of business processes
Evaluate interventions for effectiveness and return on investment
Oversee data analysis and gather processes/programs to establish costs and benefits of process effectiveness and efficiency
Conduct analysis of business processes across the organization, identify gaps in the business process, determine its impact to the organization, and recommend action plans and timeline to address these issues
Collaborate with various functional areas to achieve optimal results in process redesign and implementation of new methodologies
Identify barriers to implementation and develop and propose solutions that address both business needs and customer satisfaction
Education/Experience: Bachelor's degree in business, healthcare administration, related field, or equivalent experience. 7+ years of process optimization, process improvement, or project management experience. Experience with Six Sigma/LEAN methodologies. Knowledge of process mapping, process design, and workflow management software and applications.
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