Director Product Machine Learning / Artificial Intelligence
Ottawa, Canada | SurveyMonkey
Industry:Internet / Online Media
Job Description:50 people have viewed this job
What we're looking for
The Director of Product for ML/AI will report to our VP of Product, Platform, and play a vital role across our product leadership team, coordinating with GMs across multiple lines of business and cross-functional stakeholders in Data Science, Product, Engineering, Design, Growth, Customer Support, Sales and Product Marketing.
You will bring domain expertise in ML or AI based analytics, and develop a deep sense of use cases across our surveys, customer experience and market research businesses. You bring adequate technical skills to understand and guide research and execution decisions. This is a highly visible product leadership role that will lead the charge on innovation and promote the future growth of SurveyMonkey and its position in the market vs other leading competitors.
Lead the ML/AI charter company-wide, including establishing vision, strategy and 3 year roadmap
Identify enterprise opportunity models, monetization, competitive differentiation and ensure outcomes are met for our target persona
Balance both internal departmental priorities from sales, customer success and external priorities from customers to build and execute on a holistic roadmap
Ability to sift through the technical details and surface a value proposition/benefit story to evangelize ML capabilities directly to customers and indirectly through PMM and sales teams
Focus on coaching, mentoring and influential abilities to deliver peak performance
10+ years of experience in Product Management related to data science, AI/ML and analytics
3+ years experience hiring and managing product teams across various global locations
Prior success in SaaS organizations driving large web scale data-sets fueling ML models, analytics and insights. Specific skills in this area includes Natural Language Processing (NLP), text analysis, advanced sentiment analysis and voice/video analysis.
Experience with product experimentation, A/B testing, and driving data-driven roadmap decisions
Equally good at tactical/technical discussions at the 1000 feet level and strategy and priorities at the 50k feet level
Experience working with global, cross functional teams to ensure the success of the defined strategy
Already a member? Sign In