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Director, Product Management (E-Commerce)

Burbank, CA, USA | Warner Bros.

  • Industry:
    Media / Entertainment
  • Position Type:
  • Functions:
    General Management
  • Experience:
    10-12 years
Job Description:
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Director, E-Commerce WarnerMedia seeks a Director, E-Commerce who will lead, prioritize and oversee product strategy and execution pertaining to HBO Max direct-to-consumer sales. The Director, E-Commerce is a critical role that will work closely with both WarnerMedia's internal stakeholders and external partners to define and deliver e-commerce platform capabilities. The candidate should be well-versed in e-commerce strategy, have an ability to translate strategic concepts into deliverable features, and have a solid ability to present to senior leaders across the organization. The ideal candidate should possess a strong understanding of the SVOD marketplace, e-commerce best-practices, as well as the fundamentals of web publishing.

The Daily

Define and continuously optimize the product vision, strategy and roadmap for HBO Max direct-to-consumer commerce.

Lead a team of Product Managers responsible for the HBO Max commerce platforms supporting direct-to-consumer sales and digital partner sales.

Define and measure sales channel KPIs. Lead the development of new commerce platform capabilities that drive improvements to KPIs throughout the entire sales funnel.

Oversee the strategic roadmap for the HBO Max commerce platform. Regularly publish roadmap updates and solicit stakeholder feedback.

Communicate vision, strategy, objectives and KPIs for new features.

Collaborate with product designers to develop best-in-class user flows.

Define and prioritize business requirements consisting of epic charters, user stories, and functional requirements.

Partner closely with WarnerMedia's research, design, engineering, legal and marketing teams to ensure successful execution of initiatives.

The Essentials

10+ years of successful product management experience in direct-to-consumer e-commerce.

Bachelor's degree in a technical discipline or equivalent experience. MBA preferred.

5+ years in a leadership role overseeing a product team.

Strong understanding of the SVOD marketplace, as well as SVOD purchase models and competitive dynamics.

Proven track record of leadership in e-commerce product management roles, as evidenced by successful delivery of projects that yielded meaningful improvements to KPIs.

Expertise in modern marketing technology solutions, search engine optimization (SEO) best-practices, and A/B testing.

Exceptionally strong communicator, skilled at aligning business leaders and managing shifting priorities.

Ability to simplify complex concepts and provide the right level of detail to executive leaders.

Prior experience working within portfolio management systems (ex: Trello, Asana, Confluence) and bug tracking systems (ex: JIRA) preferred.

Proven track record of understanding product growth and developing strategic roadmaps.

Previous experience collaborating with or managing complex cross-departmental teams to prioritize and launch features in an agile environment.

Excellent analytical skills with demonstrated experience turning data into actionable insights.

Demonstrated ability to create Business Requirements Documents with little oversight.

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