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Director, Product Management

Alpharetta, GA, USA | Fiserv

  • Industry:
    Information Technologies
  • Position Type:
    Full-Time
  • Functions:
    General Management
    Marketing
  • Experience:
    10-12 years
Job Description:
92 people have viewed this job

You will lead and optimize strategic product management activities for the Payzur P2P payment service. Use your experience in product management, financial technology, product operations, and process improvement to bring a rich experience to clients. You will have responsibility for growing the capability of our digital payment solutions for over 2,000 FIs and provide services to millions of consumers. If you are a visionary with ability to lay out and execute on supporting strategy and tactical plans and a thorough understanding of digital payments and real-time payments, we want to hear from you!


This position affords the opportunity to grow professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded.


In this role, you can expect to:


Lead and standardize our ongoing product business processes including client onboarding, support, contracting, etc.

Serve as the Payzur subject matter expert for internal and external partners to help bring our clients live on the Payzur solution.

Collaborate with the Program management team and Professional Services team to identify opportunities to accelerate client implementations and improve processes.

Maintain and lead Payzur product pricing and serve as key decision maker on exception pricing requests.

Work with Sales and Marketing representatives to achieve desired outcomes through successful channel management, adoption, and marketing activities

Prioritize incoming work to identify areas of focus for future delivery.

Apply all aspects of the Pragmatic Marketing Framework to the role including identification and solutioning for market problems, build/buy/partner decisions, and go-to-market activities.

Convey strategic direction to clients.


Required Qualifications:


Bachelor's degree

Minimum of ten years of experience in technology/software related product management or financial services product management with a focus on digital banking

Experience with product management standards and practices


Preferred qualifications:


Advanced degree

Pragmatic Marketing certification


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