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Director – Public Relations and Branding

Singapore, Singapore | Everise CX

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    General Management
    Marketing
    PR & Communications
  • Experience:
    7-10 years
    10-12 years
Job Description:
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Company Overview


Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!


Position Purpose:


The Director - Public Relations and Branding, will be responsible for helping to plan and manage Everise’s global corporate communications and media relations; Everise’s CEO’s public image, messaging, social media, and thought leadership activities; campaigns to increase share of voice and brand recognition for the company in key markets; and assist with internal communications strategies, campaigns and processes.


You will be based in the CEO’s office in Singapore, reporting to the Vice-President, Public Relations & Branding. You will partner with the global (US) teams to develop and deliver the strategies for executing on the business goals of the company; as well as manage external agencies and consultants globally when necessary.  


Principle Accountabilities:



  • Develop, drive and evaluate complex PR and media relations strategies.

  • Set and meet regional Key Progress Indicators.

  • Understand the role content marketing and social media play in integrated programs and be able to speak to strategies at high level and develop related content at a tactical level.

  • Leverage existing and cultivate new relationships with top media, analysts, influencers and industry leaders (business, national, global).

  • Manage the performance and use of PR and social media vendors (agencies, freelancers, distribution networks, etc)

  • Write and edit concise and newsworthy press releases.

  • Host media events and round tables, virtual and physical.

  • Develop thought leadership and opinion pieces that increase the share of voice of Everise leadership.


Knowledge & Experience:



  • 10-15 years of experience in public relations / communications

  • Experience in the B2B field, preferably in the Business Process Outsourcing, Consulting or Technology industries ideal but not necessary.

  • Experience working for a technology company ideal.

  • Regional and/or global experience ideal.

  • Crisis communications experience ideal.

  • Detail oriented, articulate, strategic.

  • Able to work autonomously but also a great collaborator.

  • Superior writing and editing skills - recognized for "near perfection" writing and editing and often asked to edit the work of others.

  • Demonstrated understanding of how content and social media work as integrated components of a public relations.

  • Ability to interact with all levels of the company top to bottom, including most senior company management.

  • Communicate in a clear, coherent and professional manner in written and verbal communications.

  • Strong media contacts and public speaking skills.

  • Experienced in writing and distributing press releases and organizing press conferences.

  • Experience managing agencies, freelancers and vendors.

  • If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.


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