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Director - System Technical Services Operations

Wausau, WI, USA | Aspirus

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
    Operations / Production
  • Experience:
    5-7 years
Job Description:
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Aspirus Health


Aspirus Health is a non-profit, community-directed health system based in Wausau, Wisconsin. Its 11,000 employees are focused on improving the health and well-being of people throughout Wisconsin and Upper Michigan.


Aspirus serves communities through four hospitals in Upper Michigan and 13 hospitals in Wisconsin, 75 clinics, home health and hospice care, pharmacies, critical care and air-medical transport, medical goods, nursing homes and a broad network of physicians.


Aspirus has been recognized by IBM Watson Health as a Top 15 Health System for four consecutive years in its annual studies identifying the top-performing health systems in the country.


As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.


The Opportunity


We are seeking a Director - System IT Operations in Wausau, Wisconsin.This individual will be accountable for IT operations at the healthcare facilities within the Aspirus regional healthcare markets.This position will work closely with corporate and regional executives to strategize and develop long-term plans that usher in new levels of productivity and success at Aspirus.  


The System IT Operations Director will serve as the IT leadership conduit for the Aspirus healthcare facility Presidents, CAOs and SVP Regional Markets.


Reports to: VP of System Technology with accountabilities to the System VP of IT and System CIO.  


Requirements/Professional Experience



  • Knowledge of information systems development, implementation and project management normally acquired through completion of a Bachelor’s degree in Computer Science Information Systems

  • A minimum of five years’ experience in Information Technology management.

  • Healthcare IT experience

  • Identity Life cycle management

  • End User device life cycle management

  • Enterprise Microsoft Windows operating systems

  • Enterprise Cisco collaboration suits

  • Service Now

  • ITIL Version 4 certificate

  • Lean Six Sigma

  • PMP

  • Agile

  • Possesses analytical skills necessary to develop and implement appropriate changes to programs and to oversee and direct work of assigned subordinates.

  • Must possess excellent communication and organizational skills to work effectively with a team environment. Thorough knowledge of IT operational processes and process improvement methodologies is preferred.


Our Community


Wausau, Wisconsin is located in the lovely Wisconsin River Valley at the center of the state. The metro area population is approximately 80,000 with excellent schools, a busy performing arts center, a large private music conservatory, and a visual arts center.


Quiet residential neighborhoods surround Lake Wausau and overlook the Wisconsin River or have views of Rib Mountain State Park. A normal commute is ten minutes to any part of town. In Wausau, residents enjoy four seasons of recreation including all water sports, sailing, kayaking, mountain biking, hiking, soccer, down-hill and cross-country skiing. Aspirus headquarters are conveniently located three hours from Milwaukee and Minneapolis.


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