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Executive Director Multichannel Innovation and Operational Excellence

Oxford , United Kingdom | Jazz Pharmaceuticals

  • Industry:
    Pharmaceutical / Biotech
  • Position Type:
  • Functions:
    General Management
  • Experience:
Job Description:
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Jazz Pharmaceuticals is an international biopharmaceutical company focused on improving patients’ lives by identifying, developing and commercializing meaningful products that address unmet medical needs. We are continuing to expand our commercial product portfolio and our research and development pipeline in therapeutic areas that can leverage our unique expertise.

Our therapeutic areas of focus include sleep and hematology/oncology – areas in which we have a deep understanding of the patient journey and a suite of products and product candidates to address critical needs.

We are looking for the best and brightest talent to join our team.If you’re looking to be a part of a company with an unwavering commitment to improving patients’ lives and being a great place to work, we hope you’ll explore our career openings and get to know Jazz Pharmaceuticals. 


The incumbent will be responsible for leading the strategic thinking on ‘Go To Market’ model and resourcing solutions for new product launches in existing direct markets as well as expansion into new markets. She/he will drive creative thinking to explore innovative approaches to customer engagement including the adoption of multi-channel strategies. He / She will lead a team equipped to provide operational analysis of performance across the region providing valuable actionable insights and diagnostics to drive best in class operational execution. The position will be responsible for developing the incentive scheme She/he will lead the team responsible for ensuring effective training of our field teams using innovative approaches to optimize efficiency and results. The position will work closely with all stakeholders to understand and continually evolve the capabilities needed to deliver best in class results. The role will ensure smooth, consistent and integrated delivery of the brand planning processes across EU/RoW region. The role will be a core member of the EU/RoW leadership team and will collaborate extensively with the franchise heads, GMs and other functional leaders.

Essential Functions

Formation and execution of digital multichannel customer engagement strategy

Development of ‘Go To Market’ assessments and resourcing solutions for new launches and geographic expansion

Performance tracking and diagnostics

Field training strategy and execution

Operational delivery of congress plans

Design and smooth consistent implementation of integrated brand planning process

Development of Sales Incentive Scheme

Required Knowledge, Skills, and Abilities

Highly effective leader – Excel at influencing senior leaders, engaging a multi-stakeholder business on a regional basis and setting example of inspiring leadership

Able to work and lead cross functionally

Extensive multichannel development and delivery experience

Significant marketing and sales leadership experience

Previous experience developing and delivering operational excellence in complex high growth business across multiple franchises and geographies

Direct experience of different types of operating models (direct, partner, NPP)

Strong analytical skills

Robust understanding of the utility and limitations of commercial KPIs and incentive schemes and extensive experience of how to use and adapt in different operational contexts

Proven ability to drive robust strategic thinking and to deliver through robust operational planning and execution

Excellent planning, organisation, implementation and tracking skills

Ability to translate complex data into actionable insights through clear and concise communication style

Acts as a champion and catalyst of innovation

Required/Preferred Education and Licenses

Business or other relevantDegree

Masters Degree in management or administration from an accredited institution desired

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