Global IT Director - Lead To Cash Program

New Delhi, India | Boston Consulting Group

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    General Management
    Project Management
  • Experience:
    15-20 years
Job Description:
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In this role, you will be responsible for understanding BCG’s overall technology landscape and transformation initiatives; you will be responsible for working closely with the existing teams to understand IT resource requirements and integration impacts to the in-scope domains; you will bring your experiences in implementing large, global projects to make this program successful during implementation and beyond.



Partner with BCG’s Lead-to-Cash Global Process Owner to bring business value and lead this overall change program

Provide overall IT leadership for the planning, design and subsequent implementation activities

Work seamlessly across IT, Finance, Legal, Client Team and other functions at a global, regional and local level

Effectively manage and partner with BCG case teams and external vendors, including but not limited to leading RFP processes and less formal processes to select technology platforms and third party contractors

As part of the Program Management Team

Partner with the team in defining their strategy; provide IT perspective where technology can influence that strategy; translate into process and technology solutions

Participate in the analysis and revision of Lead-to-Cash processes, leading with how to digitize and implement these processes

Provide insights and guide the team on the design and implementation of the global transformation program; lead the overall IT aspects of the implementation

Form strong working relationships with Partners, Directors, and staff that own and run the core Lead-to-Cash processes locally, regionally and globally

Build and manage relationships with key stakeholders through effective communication

Within IT

Build a strong, matrixed team (e.g. Systems managers, project managers and business analysts) to support transformation of the Lead-to-Cash processes

Work across IT domains to develop and implement -- with your peer Service Portfolio Owners -- a long-term target architecture and roadmap to support Lead-to-Cash

Form strong working relationships with your peers, and across the IT organization

Understand impacts to other areas within IT and resource requirements from other IT teams

As a senior member of the IT management team, take an active role in helping to evolve the organization’s processes, methodologies and capabilities

Program Leadership

Effectively use program management skills and estimation to provide predictable results and actively manage risk

Work closely with program work stream leads to develop and oversee the work plans

Achieve effective use of any outside vendors and ensure the highest quality of service is being supplied


Education or Certifications

Minimum of a Bachelor's degree in related field; MBA preferred

Work Experience

Minimum of 15 years of experience in an internal or external consulting role responsible for driving global process and system change initiatives

Prior large-scale, global transformation leadership experience across multiple domains

Experience working for a complex global professional services organization

Experience in establishing IT Strategy/vision for core company processes

Proven ability to create strategic business cases aligned to new investments

Proven success in effectively managing global, virtual teams

Travel requirements (if applicable)

International travel as required to make global change initiatives successful