Apply Now

Global Key Account Director

New York, NY, USA | H1

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
  • Experience:
    12-15 years
Job Description:
69 people have viewed this job

At H1 we are creating a healthier future by delivering a platform that connects stakeholders across the healthcare ecosystem for greater collaboration and discovery.We believe providing a trusted and single source of truth for healthcare professional information will power connections in healthcare - and that these connections will lead us to a healthier future. Visit to learn more about us.

The Commercial team at H1 plays a crucial role in creating that future. It’s our role to work in partnership with our colleagues and customers to understand the most valuable products we can deliver to market. We strive to deeply understand our customers’ needs and our users’ workflows to solve their problems in simple and novel ways. H1 is growing quickly and our understanding of our customers and the product that supports them, needs to grow along with it.


As a Global Key Account Director you will help drive our business to meet our revenue goals. You will be working with stakeholders across H1 and directly with our customers to understand our business, the markets we’re in and the needs of our users. You will engage with customer stakeholders, including the C-Suite, showcasing the value of our platform and partnership, and help H1 maintain our status as the market leader.

Global Key Account Director's are individual contributors at H1. This specific role will ideally be based in the Tri-State/Pennsylvania area and visit customers in person.

- Be responsible for overall assigned account revenue including: Maintaining existing contract value, Revenue expansion strategies, Revenue forecasting - both short & long term initiatives to grow the account’s by established KPI’s as determined by H1’s senior leadership

- Maintain key stakeholder engagement across C-Suite, Regional, Franchise and Business Unit Heads

- Manage an international team focused on commercial efforts including: account management, marketing, client case studies, and vertical market growth 

- Manage and execute sales process and activities effectively

- Serve as H1’s ambassador within the Client’s Steering Committee

- Report sales pursuits on a monthly, quarterly and annual basis

- Liaise with H1 international Customer Success and Implementation Teams to align on delivery and ongoing support 

- Attain knowledge on client’s business and technology needs

- Manage and update customer relationship tools for each client interaction

- Partner with H1’s Legal Team to process all necessary agreements and work orders


You are a seasoned sales professional, with experience managing SaaS technology with global enterprise-level accounts. You also know how to manage expectations, both internal and external, to ensure the company can deliver and meet client needs. Successful candidates will possess these Key Attributes:

- Consultative selling experience

- Strong business acumen

- Planning & negotiating skills


- You have 12+ years of experience in sales and life sciences, with 5+ in selling SaaS

- Approach commercial expansion with consultative methods

- You are comfortable being an Independent Contributor

- You want to commit yourself to professional growth, surrounding yourself with teammates that hold a high professional standard for delivering client value

Not meeting all the requirements but still feel like you’d be a great fit? Tell us how you can contribute to our team in a cover letter!


- A competitive compensation package including stock options 

- A full suite of health insurance options, in addition to Unlimited Paid Time Off

- Flexible work hours & the opportunity to work from anywhere, with optional commuter benefits

- Investment in your success by providing you with the skills, knowledge, and mentorship to make you successful

- An opportunity to work with leading biotech and life sciences companies, in an innovative industry with a mission to improve healthcare around the globe

H1 is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law.

H1 is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Other companies hiring with Ivy Exec

 Company Logos