Global Partner Senior Solutions Architect

Raleigh, NC, USA | Red Hat

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
    IT / Information Technology
  • Experience:
    7-10 years
Job Description:
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Job summary

The Red Hat Sales team is looking for a Global Partner Senior Solutions Architect to join us in Raleigh, NC or remotely. In this role, you will be the catalyst who creates possibilities, solves problems, and establishes working relationships with our customers. You'll discover and analyze customer business and technical needs and collaborate with the Sales and technical delivery teams to help our customers invest in the right solutions from across the Red Hat solutions portfolio. As a Global Partner Senior Solutions Architect, you will be a key part of the first experience our customers have with Red Hat. You will also use social media and speak at target conferences to attract prospective customers.


Primary job responsibilities

Provide presales technical support for the development and implementation of complex offerings and solutions

Create go-to-market content including publications, video, decks, and more

Serve as a trusted adviser at the customer side and assist technology stakeholders in setting and delivering on expectations

Help define the account strategy with the broader account teams

Research and write responses to technical sections of RFIs, RFPs, and RFQs

Ensure that revenue and new business quotas and service objectives are met

Build C-level relationships with Red Hat's customers and partners that will result in deeper loyalty to Red Hat and broader adoption of Red Hat's solutions

Gain understanding of customer business and IT environments and collaborate with sales teams to assess the potential application of Red Hat's solutions

Work with regional sales leaders to develop a go-to-market strategy for the region and assist with the delivery of strategic opportunities

Required skills

8+ years of experience working in sales engineering, consulting, IT architecture, or equivalent supporting enterprise environments

5 years of experience with UNIX or Linux system administration, integration, or development

2 years of experience with Kubernetes or related container technologies; Red Hat OpenShift is a plus

3 years of experience working in a DevOps environment; familiarity with Git, agile, continuous integration (CI) and continuous delivery (CD), and DevOps best practices

2 years of experience developing in Python, Golang, or Java

Excellent communication and presentation skills; ability to present to small and large groups of mixed audiences, including business, technical, management, and leadership teams

Understanding of complex enterprise solutions and architectures

Ability to interpret customer business problems and technical issues and effectively explain how our solutions will meet their needs or requirements

Willingness to travel up to 50%, typically 25%

Experience with automation technologies, especially Red Hat Ansible Automation, is a big plus

Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), agile, or IT Infrastructure Library (ITIL) certifications are a plus