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Global Product Manager-Taxonomy

New Delhi, India | Global Management Consulting Firm

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
  • Experience:
    10-12 years
Job Description:
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The Global Management Consulting Firm (BCG) is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients from the private, public, and not-for-profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises.

Global Knowledge Services Group at BCG


BCG’s Knowledge Services group is a growing, global team that drives knowledge management strategy, program implementation and operations for BCG. The KS team provides overall management of major knowledge management platforms, products and programs, including efforts in areas such as machine learning/artificial intelligence, expertise/reputation management, search, content management, social collaboration/communities, taxonomy, analytics, business request management and other related topics.Within KS, the Digital Knowledge Group is a new team focused on developing and deploying leading edge knowledge solutions supporting BCG’s business goals, through advanced usage of data-led digital, analytic and cognitive solutions.


We are seeking a strong candidate to help lead a new Taxonomy as a Service product team that will oversee the design, governance and maintenance of taxonomies at BCG, as well as associated taxonomy management systems, from a user-centered design perspective.The ideal candidate will be comfortable as a hands-on product owner leading an agile team, and have considerable taxonomy design and management experience, with experience leading agile-driven taxonomy projects in a complex business environment.Candidates for this role should have a passion for agile teaming, user-centered design and a strong attention to detail when it comes to developing solutions.


Position Summary

We are seeking experienced, innovative candidates with a strong passion for knowledge, information architecture, taxonomies and associated data/analytics to fill a Product Manager position.This new global product team will drive the design, development, governance and management of BCG’s enterprise taxonomies, with a heavy focus on enabling applications and capabilities such as search, knowledge management, information management, analytics and data science with the data structure and tagging environments. Candidates should possess an entrepreneurial drive, meaningful SaaS-type product management expertise, and ideally experience with knowledge management related software platforms, products and related technologies. 


Enterprise Taxonomy Design & Deployment


Drive the product team’s vision and future roadmap for a “taxonomy as a service” capability that will serve all major functions and related systems at BCG in the future

Engage with the knowledge, staffing, finance and other functions to design and govern a truly enterprise taxonomy solution, in order to best align with other key functional systems

Manage the new product team with an entrepreneurial mindset, and work with other digital product managers to develop a common vision for best practices in internal product management

Design, deploy and maintain ontologies, taxonomies, models and other structures to identify and fill knowledge gaps in the representation of firm assets, products, services, relations, and processes

Oversee the governance of multiple enterprise-scale business ontologies/taxonomies

Work with stakeholders to design and deploy models and ontologies to use for Chat Bot and other AI solutions to improve client experience and improve efficiency

Serve as a collaborative information architecture thought leader, working across functions and technology groups to bring focus to key taxonomy issues and projects

Serve as an expert and a coach to the team on the utilization of Agile methodologies

Manage external experts/consultants as necessary to supplement taxonomy projects/operations

Collaborate with BCG data scientists and analytics experts on opportunities to enhance taxonomy design, operations and improvements

Effectively manage stakeholders' expectations while building credibility with senior stakeholders through a strong business sense and balancing of priorities

Lead all communications and change management activities for the platform

Work with legal and risk management to proactively address issues associated with confidentiality and data privacy

Product & Team Planning 


Work with key stakeholders to align taxonomy as a service product team around future product growth, including long term strategic product planning

Establish effective product planning processes and activities, integrating efforts with other workplace digitization initiatives, functions and stakeholders

Lead and organize the prioritization of product capability enhancements, functional improvements, operations and user support

Instill a strong prioritization of user-centered design and a focus on user experience as a key focus for the overall product team

Manage overall team productivity, quality and effectiveness

Align with IT management to establish development team capabilities needed to support product scope, integration requirements and functional objectives based on user‐defined needs

 Product Training & Support


Collaborate with team members and external consultants as required to create business requirements and supported systems documentation

Lead product team to create clear and complete architecture, design, and specification documentation in collaboration with other stakeholders

Work with stakeholders, IT and other functions to grow the support model and channels for assistance


Undergraduate degree in Computer Science, Information Science, Information Management, Psychology, Management Information Systems or related discipline with high academic achievement required, advanced degree preferred

9+ years of technology-related experience, with strong passion for and proven experience with knowledge/information/data architecture required

4+ years focused taxonomy management experience, with increasing levels of responsibility and organizational impact required

Proven team management experience required

Deep experience with agile development processes and best practices required

Experience planning for content reuse and curation, effective search relevancy, adaptive content strategies, and content personalization architectures required

Experience with structured and unstructured content, including maintaining, remapping content structures, schemas, and semantics over time strongly preferred

Experience driving implementation of taxonomy management systems strongly preferred

Experience working in a highly matrix environment strongly preferred; consulting or other professional service industry experience a plus

Experience with knowledge management and collaboration concepts, technologies and trends strongly preferred

Some travel (including international) may be required, expected to be less than 20%

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