Head of Business Intelligence & Data Solutions
Chicago, IL, USA | Jones Lang LaSalle
IT / Information Technology
Job Description:54 people have viewed this job
Scale-up Business Intelligence & Data Solutions and associated products in Americas to become a business accelerator for Digital Solutions [upstream and downstream growth]. Leverage Digital Sales & Account Digital Advisory teams to increase footprint with existing corporate clients.
Act as strategic advisor & thought leader for clients. Help clients develop and implement a strategic vision for their entire corporate real estate suite as well as recommending improvements.
Act as functional leader within global D&A leadership team to shape & execute on product & service strategy for Americas,influencing overall product roadmap and taking ownership to evolve global offering.
Collaborate with global operations & CoE leaders to firm-up delivery model for Americas to become quality & cost leader for D&A services in CRE.
Develop and lead a high performing team
Attract, develop and retain a team of talented employees; committed to delivering exceptional client results and demonstrating JLL values.
Coach, mentor and engage client-facing employees; committed to delivering exceptional results and demonstrating JLL values.
Align & inspire the team with business & client priorities and strategy.
Ensure career and succession plans are structured and pro-actively managed to avoid operational disruption.
Improve team performance through regular coaching and feedback.
Practice Strategy & Delivery
Develop a vision and strategy aligned to wider Digital Solutions business model, to deliver leading BI solutions capabilities.
Orchestrate processes, practices, resources, information, and team competencies working alongside Solutions Management lead.
Align regional & global DS leaders to assure seamless operations, proactive resourcing, active knowledge-sharing.
Establish local capabilities aligned to business growth & client needs, seamlessly integrating into existing service deliveries (non-digital)
Ensure direct sales & client engagements are structured and pro-actively managed to avoid disruption or failure and calibrated for growth.
Deploy agile culture & management mechanisms working alongside Americas practice leaders.
Inform executive leadership on innovative ways to increase market penetration, business profitability and client experience.
Sales & Business Leadership
Drive marketing & sales enablement working alongside Digital Sales lead & global marketing
Create and continuously evolve go to market, growth and product strategies that define how BI & Data Solutions should be utilized to support a CRE organization's overall business strategy and create value.
Develop cutting edge Point of Views on how technology & data will transform the way business is conducted and build offerings to meet those needs.
Mature & augment existing capability through local/ regional hires
Partner with account leaders to identify opportunities to increase the breadth of offers that JLL provides while developing a direct sales organization to prospect externally
Work closely with sales & finance teams to prepare the monthly and quarterly sales & delivery reporting across products.
Define and implement competitive pricing, resourcing & delivery strategy.
Act as point of decision for strategic initiatives around BI & Data solutions & associated products for Digital Solutions in Americas
Lead engagement model with product partners and closely align with global SCMP & product leads.
Act as an orchestrator both in terms of challenging traditional viewpoints at business level, as well as ingesting the value of DS in established / existing client tech solutions
Financial performance (Lead generation/conversion, profitability, productivity).
Key performance indicators achieved (TBD).
Customer satisfaction & sustained growth (Y-o-Y $ growth).
Leverage global network to materialize accelerated growth story in Americas
As Head of BI, you will be continuously challenged to realize your ambitions by:
Developing collaborative practice in Americas and with dedicated teams in local markets
Building strong credibility and relationships across all levels within JLL’s Digital Solutions regionally & globally
Be the entrepreneur of your career, realizing professional goals and managing work-life balance
Develop a strong network of JLL experts, colleagues, and partners
Leverage your industry acumen & sales leadership to create compelling business strategies and advise Digital Solutions leadership on Go-To-Market product innovations and market differentiation
Sound like you?To apply you need to be:
Demonstrable experience in understanding, advising and implementing large-scale technology programs
Regional sales leadership, exceptional CRM and coaching skills
Strong knowledge of technology solutions & client services
Extensive experience of leading, inspiring and influencing a matrix organisation focused on client satisfaction & experience
Deep understanding of technology & data architecture, technology consulting, project & technology transformation management
Experience of developing and implementing business strategies
Proven ability to handle complex issues, delivering on time and within budget
Ability to travel and to work virtually with other colleagues
Strong relationship building and stakeholder management skills
High degree of independence, initiative, responsibility, and accountability
Ability to develop relationships at an executive level
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