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IT Applications Developer

Mandaluyong City, Philippines | Five9, Inc.

  • Industry:
    Computer Software / Computer Games
  • Position Type:
  • Functions:
    IT / Information Technology
  • Experience:
    5-7 years
Job Description:
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IT Applications Developer


Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results..  

Key Responsibilities:

Automate data reconciliation between various systems for accuracy using SQL

Integrate various systems using APIs and create tools for verification of data

Write scripts on various systems to generate daily reports

Pull data from various systems to support the billing team

Generate adhoc SQL reports to satisfy audits and other internal group requests

Data mining to find the root cause of the issue and propose solution

Create and schedule jobs in database to generate reports using script/store procedure

Integrate various systems to transfer data

Run reports to extract data from different databases and other sources

Investigate telecom taxation issues

Key Qualifications:

5+ years programming language experience with expertise in Java/.net or similar programming language

2+ years software development experience using SOAP web services, Restful APIs, or microservices

Good knowledge of enterprise applications

Capable to write shell script or Unix script

Expert in writing MySQL/MSSQL store procedures and other functions

Comfortable with dealing with large databases

Must have excellent communication skills – both verbal and written

Detailed oriented and organized

B.S. in Computer Science or equivalent work experience

Availability for after hours or weekend work as required

Willing to work night shift

Preferred Qualifications:

Knowledge of any ETL tool

Knowledge of any integration middleware such as Mulesoft, Snaplogic, Boomi, etc.

Knowledge of Bootstrap or other framework

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