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IT Operations Director

Phoenix, AZ, USA | NRHA

  • Industry:
    Non-Profit / Social Enterprise
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    7-10 years
Job Description:
65 people have viewed this job

Hires, trains, conducts performance evaluations, and supervises the workflow for designated staff. This includes initiating promotions, transfers and disciplinary actions. This includes establishing priorities, workloads, controls and work procedures, as well as determines resources needed.

Participates and may lead task forces to plan, implement, and coordinate facility activities to maximize service quality, effectiveness and efficiency.

Participates in the design, direction, and coordination of information technology projects, systems or applications. Ensures that department and company standards are implemented and consistently adhered to, ensuring current and future reliability and functionality.

Identifies, investigates, tracks, and resolves project, system or application errors ensuring the solution is timely and of acceptable quality.

Provides expertise and direction while participating in the planning of information technology department and customers strategic objectives and goals.

Participates in feasibility studies, request for information/proposal (RFI/RFP) assembly, return on investment (ROI) calculations, capital or operating budgets or other high level strategic planning sessions.

May conduct project planning for assigned work streams following the current selected methodology including managing tasks, deliverables and milestones; identify and track project issues, risks, decisions and action items; will perform weekly status updates and update team dashboards; manage changes to plans through change controls and re-base lining processes; plan & schedule meetings as necessary, create agendas and documenting minutes; help prepare work stream deliverables.




Must possess strong knowledge as normally obtained through the completion of a bachelors degree in related field plus progressive experience in a healthcare environment, or equivalent combination of relevant education, technical, business and healthcare experience typically achieved in 8 years. 

Depending on assigned area of responsibility, may require licensure in specialty area (ie, Pharmacy, RRT, Nursing) 

Must demonstrate substantial knowledge of information technology, healthcare, and/or operations for an assigned specialty area. Needs significant proven leadership experience in large scale project planning, reporting, and budgeting. May need experience with specific IT process methodology depending on assigned areas of responsibility. 

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