Key Role:

Administer a Learning Content Management System (LCMS) and Learning Management System (LMS). Lead process improvements, troubleshooting, problem solving, customer service, and vendor relationship management. Manage systems enhancements and integration of new learning resources. Respond to all LMS work requests and inquiries. Manage permissions and administrative privileges. Work with the LMS vendor to troubleshoot system-specific issues and implement updates as required.

Basic Qualifications:

5+ years of experience with developing and implementing business processes

Experience with Blackboard

Active TS/SCI clearance; willingness to take a polygraph exam

BA or BS degree in Information Technology, Learning Technology, or Computer Science

Additional Qualifications:

Experience with the intelligence community

Knowledge of the Blackboard LMS platform

MA or MS degree in Information Technology, Learning Technology, or Computer Science