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Marketing Manager; VP - Product Design & Benefits

Wilmington, DE, USA | J.P. Morgan

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Product Development
  • Experience:
    5-7 years
Job Description:
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Provide Product and Feature management support for Rewards Product Design & Benefits

Play a key leadership role in defining, optimizing, and continuously executing on the Product Design & Benefits roadmap and corresponding backlog/project inventory

Lead planning, strategy & implementation activities to meet business and customer needs, eliminate friction & increase loyalty

Collaborate with key internal teams and third party partners to maximize results

Gather insights and data to deliver end to end, consumer centric innovation and support our transformation initiative and resulting work streams

Skills and Experience:

Demonstrated Leadership – Executing change as evidenced by having led cross LOB or functional programs or process improvement initiatives

Communication, Decision-making, and Conflict Resolution – Must be able to lead dialogue on alternatives or different approaches, and drive to decisions

Strong Analytical and Organizational Skills to assimilate information

Experience with Agile practices (e.g. Scrum, Kanban, Lean)

Team Development – Track record of facilitating high performing, self-directed teams and coaching for results at all levels in an organization

Design Thinking – Zero based customer journey design and customer experience implementations

Experienced working successfully in at-scale high-complexity environments

5+ years experience in digital product management and/or related activities within the loyalty industry

Bachelor's degree, MBA preferred

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