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Net New Sales Executive

San Ramon, CA, USA | Five9, Inc.

  • Industry:
    Computer Software / Computer Games
  • Position Type:
  • Functions:
  • Experience:
    5-7 years
Job Description:
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Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.


To complement our rapid growth, we are actively looking for talented and experienced Net New Sales Representatives for our Commercial (Inside) Sales team. Five9 headquarters and Commercial Sales Team are located in San Ramon, Calif. We offer a very competitive base salary, generous monthly commissions/bonus, full benefits package, and stock options. Five9 is a high-energy environment with room for personal and professional growth.


Key Responsibilities

Nurture and follow up on warm leads (no cold calls)

Build and manage a sales pipeline

Manage sales opportunities through all stages of the sales cycle

Identify, qualify, and close prospects; overcome objections through consultative approach

Meet and exceed monthly sales KPI’s (key performance indicators) and monthly quota

Track and manage opportunities in CRM following standard Five9 internal sales process

Articulate company value proposition

Be the subject matter expert on all services and products offered by Five9

Maintain a positive attitude and be a team player

Key Qualifications

Minimum of 5+ years of experience in direct sales - preferably in Contact Center as a Service (CCaaS) or Unified Communications as a Service (UCaaS)

Excellent sales and presentation skills via phone, email and web-conference

Demonstrated success in driving sales process and closing business over the phone

Ability to articulate complex technology concepts to a technical and non-technical audience

Experience with CRM systems, preferably

Industry experience is a huge plus, but not required

Energetic, upbeat, tenacious, team player with excellent verbal and written communication skills

College degree (BA/BS) is required

Desired Skills

Knowledge and understanding of contact center and unified communications technology and concepts

Cloud services; VoIP

Previous experience with CRM

Software-as-a-Service Applications (Cloud) experience and understanding

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