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Occupancy Planning Lead

New York, NY, USA | Jones Lang LaSalle

  • Industry:
    Real Estate
  • Position Type:
  • Functions:
    Real Estate
    Project Management
  • Experience:
    7-10 years
    10-12 years
    12-15 years
Job Description:
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We are seeking an Occupancy Planning Lead to work on developing a strategic plan for space usage and location of programs and business groups. This role will report to the Account Manager and while partnering with team members who are responsible for the overall supply-demand analysis, to successfully develop a strategic occupancy plan that accommodates the growing and diverse needs of our client.The OP Lead also serves as the single point of contact for quality control in terms of consistency in planning processes, procedures and protocols, as well as workplace design solutions. 

Role Purpose: 

As an OP Lead, you’ll be managing corporate-wide planning standards, company image control, and special, ad-hoc planning analyses, and serves as manager to the entire team of occupancy planners, planning assistants and CAD administrators. This role will develop a 3-5-year roadmap for key locations that best meets client requirements and priorities. The leader will use data, analytical insights and strong problem-solving skills to develop and present multiple space scenarios to stakeholders. More importantly, the Occupancy Planning Manager will need to partner closely with the client (Portfolio Manager) to anticipate and understand the requests coming from different client groups, assess the space options available and develop options that account for competing priorities and requests.This requires strong relationship management skills along with dealing with very sensitive information.  

You’ll need to have a great knowledge in Corporate Real Estate. In this role, you will work with the Campus Development team and proactively drive the sizing and location of programs (client needs, amenities, campus needs) and make sure appropriate considerations and provision are made in advance. You will provide a mechanism to engage "swat" teams were necessary to respond to unexpected needs. You will serve as liaison and facilitate necessary communication between planning staff, other Jones Lang LaSalle team member, client real estate staff, as well as support vendors (architects, engineers, furniture, etc.) that may be required from time-to-time in order to deliver the services outlined (important to have “partner” mindset). Also, you will lead, develop, and manage the yearly Campus Re-stack process by leveraging demand needs and portfolio data analytics. 

Key Responsibilities:

Ensure global consistency in delivery of services, by providing training and review of all deliverables; guarantee that Jones Lang LaSalle’s continually evolving “best practices” are incorporated into the work product of the entire team.

Build and maintain a strong collaboration with other JLL service lines. Assist in creating the Mobility Program and ensuring that the team is trained in all aspects of mobility including Utilization studies, Work style Surveys, Programming Matrix and Space Recommendations.

Oversight on the space data management system, including recurring allocation and chargeback reporting. 

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.  


A Bachelor's Degree in Real Estate, Finance, Architecture, Design, Construction Management, or related field is required

8 – 15 years of experience in corporate environment.

MBA is preferred

Previous experience in space/occupancy planning at a strategic level, plus experience with interior office renovations is highly desirable. 

You’ll need to be dynamic and technologically savvy and utilize software to support planning solutions and communicate ideas clearly with planning team and lines of businesses. You will be successful if you have advanced skills in Microsoft Excel (pivot table, vlook-up, cell calculations), and CAFM tools. Proficiency in Microsoft Office suite and ability to consolidate data and floor plans into Power Point for presentations to client and lines of business is highly valued. You’ll be effective in your role by learning to ask the right questions to understand the underlying needs of our clients. You’ll discover how to be proactive and innovative with solutions for your stakeholders. 

Excellent communication skills are important – both written and spoken – and we’ll expect you to work independently, multi-task, and manage your time to meet deadlines. You keep on top of things as you’ll often need to reorganize your time day to day, to deal with your team’s changing necessities and requests. An individual with strong interpersonal skills with an ability to interact with executive level external and internal clients will be successful in the role. Most importantly, you’ll want to work as part of a diverse supportive and talented team. 

Behavioural Competencies 

Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture 

Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive 

Helps others - Builds relationships, actively collaborates, helps others succeed. 

Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient 

Business first - Focuses on customers and clients, business/financial acumen, JLL first 

Inspire - Inspire others, creates vision and strategy, energizes others 

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