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Plan Chief Operating Officer

Lenexa, KS, USA | Centene Corporation

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    Operations / Production
  • Experience:
    10-12 years
Job Description:
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Oversee operations for multiple support functions, including configuration, claims support services, provider relations, call center and field operations

Perform duties as chief liaison between the business unit and Corporate policies & standards

Develop operational vision, objectives and policies and procedures to support the overall strategic plan for the business unit

Ensure cost effective, client-responsive programs are developed and maintained, identify improvement opportunities and oversee successful implementation of those changes throughout shared services

Identify operational efficiencies, meet regulatory and client expectations and develop a “best practice” approach for all operations

Responsible for achieving business unit financial targets and requirements based on service level, state, compliance and contractual agreements

Oversee new system and product implementations for assigned areas

Assess organizational strengths and weaknesses to recommend enhanced operating model

Education/Experience: Bachelor's degree in Business Administration, Healthcare Administration or related field. 10+ years of operations, administration, and management experience in the health care or insurance industry. Master’s degree preferred.

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