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Practice Director- Enterprise Incident Management

Denver, CO, USA | Optiv

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
    10-12 years
    12-15 years
Job Description:
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In your role at Optiv, you’ll be inspired by a team of the brightest business and technical minds in cyber security. We are passionate champions for our clients, and know from experience that the best solutions for our clients’ needs come from working hard together. As part of our team, your voice matters, and you will do important work that has impact, on people, businesses and nations. Our industry and our company move fast, and you can be sure that you will always have room to learn and grow. We’re proud of our team and the important work we do to build confidence for a more connected world.

Job Description

The Technical Director will report directly to the Vice President of Threat Management and will help shape the future of Optiv’s Enterprise Incident Management team. This role will lead a team of 20-25 consultants and represent Threat Management in front of clients, sales, and Optiv executive leadership. 

This will be an experienced and seasoned veteran in technology consulting, platform selection, and implementation as well as leading teams and projects; must have run point on multiple successful large-scale incident management engagements. The director will be responsible for shaping the future of EIM offerings and capabilities, mentoring, leading and delivering services with technical teams that are in-house, near-shore or offshore. 

This individual will drive the technical relationship with our partners by providing strategic leadership for the organization as it relates to architecture, implementation and operational support of projects.

Primary Duties and Responsibilities:

•Manage and mentor consultants performing proactive and reactive Incident readiness, containment and remediation engagements 

•Lead the team in developing detailed readiness and remediation documentation, methodologies, and offerings for consultants and clients to leverage when preparing for and executing coordinated remediation activities

•Define strategy and direction of proactive and reactive incident response services at Optiv

•Provide thought leadership internally and externally by writing blog posts, articles, white papers or hosting webinars

•Scout and suggest innovative marketing channels and tactics to grow the business of our client

•Work with sales teams to deliver consultative conversations with customers and operate as the “tip of the spear” for Optiv Services

•Architect solutions to ensure that the customer's risk transformation requirements are met

•Assist with development of cyber engagement plans for customers which will enable them to execute upon strategies

•Articulate conceptual, logical and physical solutions on the behalf of Optiv for the development of a proposal

•Oversee and direct the delivery of security strategy execution as part of a broader Enterprise or IS/IT Architecture which encompass People, Process and Technology components

•Undertake Threat, Vulnerability and Risk analysis methodologies/techniques and the interpretation/application of their output in the definition of Security Architectures

•Recognized expert across multiple solution areas

•Able to deliver and lead other consultants in complex projects

•Comfortable leading discussions with Client executives on broad as well as specific subject matter

•Able to present to large groups.Speaks as an authority

•Can handle difficult questions and consistently wins support from client audiences

•Ability to envision consulting approach and deliverables for new areas of work for Optiv

•Can modify and change methodologies as required

•Broad awareness of the security/ technology space as a whole

•Establishes industry expertise through writing, speaking or online presence

•Contributor to industry groups and/or publications


•Bachelor's degree and approximately 10-15 years of related work experience

•Approximately 8-10 years of Enterprise Incident Management experience or in-depth consulting and implementation experience

•High degree of business acumen

•Experience within multiple established Security Architecture and/or Enterprise Architectural Frameworks

•High degree of knowledge of security concepts and methods such as vulnerability assessments, data classification, privacy assessments, incident response, security policy creation, enterprise security strategies, architectures and governance

•Prior experience with Endpoint Detection and Response tools, Active Directory trusts and architectures, and privileged access management

•Strong understanding of networking (TCP/IP, OSI model), operating system fundamentals (Windows, UNIX, mainframe), security technologies (firewalls, IDS/IPS, etc.) and application programming/scripting languages (C, Java, Perl, Shell)

•Strong understanding of regulatory requirements and compliance issues affecting clients related to privacy and data protection, such as PCI DSS, GLBA, Basel II, EU Data Protection Directive, International Cross Border, and U.S. State Data Privacy Laws

•Technical architecture experience integrating data protection software into clients' infrastructure; network architecture design, implementation and administration

•Working knowledge of operating systems, virtual machine environments, mainframe security packages, and relational database management systems

•Willingness to travel to meet client needs

•Valid driver's license where applicable

•The successful candidate must hold or be willing to pursue related professional certifications such as the CISSP, CISM, and/or CISA

•Strong interpersonal skills

•Strong written and presentational skills; ability to clearly communicate complex messages to a variety of audiences

•Possess high standard of integrity and confidentiality

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