Fremont, CA, USA | Lam Research
Industry:Computer Hardware / Consumer Electronics
Job Description:97 people have viewed this job
The person in this position will be the primary contact for all technology and business development activities for some of the most recognized technical companies in the world.
You will be responsible for development of new or modified process formulations, definition of processing or handling equipment requirements and specifications, review of processing techniques and methods applied in the manufacture, fabrication and evaluation of semiconductors working collaboratively with a regional account team, customer contacts and various functional groups within Product and Technology Group.
The person will work to effectively communicate and champion customer needs (internally) and business unit goals (externally).This is an extremely important role for the company as you will be the key contributor to overall account strategy and success from a technology and business perspective.
Typical roles include leading technology evaluation and proliferation teams, championing new product introductions including development and implementation while being responsible for understanding our competitive position for all key metrics used by customers for equipment selection.
Additionally, you will analyze customer technology trends and requirements and identify opportunities for increasing customer and business value through product differentiation. This position is the Single Point of Contact (SPOC) for the Account involving technical and customer management so getting Account Team and Customer trust through responsiveness and delivering per commit is critical.
Role & Responsibilities
Analyzing customer technology trends and requirements and identify opportunities for increasing customer and business value through product differentiation. This position is the Single Point of Contact (SPOC) for the Account involving technical and customer management so getting Account Team and Customer trust through responsiveness and delivering per commit is critical.
Strategic focus; Maintain detailed knowledge of customer process flows
Continually maintain an analysis of customer flow to identify opportunities for Lam to add value to the customer
Develop strategy and tactics with Marketing, Business Development penetration and defense activities
Align strategies and tactics with marketing, business development, product managers, program managers, and PL head.Primarily through bimonthly review (TTR update); but should be on as needed basis; Execute plans successfully
Initiate and manage JDP programs which mutually benefit Lam and the customer
Co-ordinate and be involved in demo and productivity activity in Fremont relating to the customer; may include running the demo or reviewing results w/demo engineer
Penetration of new applications; defense of existing applications
Development of new technology; Alignment with production owner
Ensure successful qualification of applications at customer site
Solid Etch process development background and track record of success
Experience in Dielectric a big plus, but not required
Specific technical experience we are looking for: DRAM HAR is preferred
Master’s degree in a field such as chemistry, materials science, or physics or equivalent experience in areas such as device fabrication, chemical vapor deposition or semiconductor yield engineering.A Ph.D. is a plus but not required.
10+ years of related experience in wafer process equipment startups and sustaining at customer sites
Excellent verbal and written communication skills for customer interaction are a must
Decision making; strong influencing and partnering skills and an ability to develop relationships and work effectively with customers with strong presentation skills
Ability to develop and execute plans, consistently delivering expected business results and working effectively in a changing environment sometimes filled with ambiguity.
Strong initiative with a willingness to take ownership and drive a project to completion coupled with strong process and systemic thinking capabilities
An ability to establish rapport and earn trust representing us to the customer
Collaboration; extremely good at balancing between focusing on own area of responsibilities and contributing across Lam and effectively aligns stakeholders who have disparate views and agendas in support of a course of action
Travel - This job requires extensive customer contact as you will visit your clients worldwide approximately 20- 25% of the time.
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