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Product Business - Technical Program Manager

New Delhi, India | Boston Consulting Group

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    Project Management
  • Experience:
    10-12 years
    12-15 years
Job Description:
96 people have viewed this job

Technical program manager (TPM) is pivotal and holds end to end responsibility for design, development and delivery of innovative software product/s that are fit to purpose.


As a line manager, you would need to work across multiple facets like creating a trusted relationship with team, understand what people value and where possible support could be extended to them in achieving individual and organizational objectives.


With complete accountability from engineering division for one or more products, TPM would be responsible to ensure requisite level of excellence in process adherence, stakeholder management, budget control, risk management etc.


Technical Oversight

Closely work with solution architects group and understand the best suited product design / architecture and ensure development team stays on-course with the

Responsible for conducting periodic design and code reviews, and share constructive feedback with team members.

Participate as required in requirements gathering workshop

Helps in establishing short and long-term product objectives, plans and ensures team members meet them.

Work closely and guide product stakeholders on technical feasibility, budgeting, timelines while building product roadmaps and related tasks.

Identify and build necessary technical capabilities within the team thru upskilling using trainings and workshops.

Be sensitive and empathetic about product end users, market landscape, competition understanding and BCG’s digital goals and objectives.


Delivery Management

Develop realistic delivery schedules in light of team’s capability, bandwidth and stakeholder objectives, and ensure deliveries are in agreed timelines and budgets.

Monitor and report progress to Sr. Technical Program Manager, Engineering Director and product stakeholders with periodic catch ups. Ability to identify and raise people and timeline risks early on and proposed suitable mitigation plans.

Clearly understands product goals, objectives, milestones, and responsible for communicating and setting expectations with development team and product stakeholders.

Provides necessary support in building funding plans to ensure ongoing work stream.

Helps build and manage multi-discipline teams to develop, build and test products

Ensure members are fully compliant with defined processes and tools prevalent within the team at all times.

People Management

Hands-on experience in managing software products teams, and covering all facets of people management / employee life cycle from hire to retire including forecasting, recruitment, onboarding, appraisals, learning and development, career progression and off-boarding.

Appraises team members' performances and offer continuous, realistic and constructive feedback to team members and ensure team members feel supported at all times.

Seek support when necessary from Sr.Technical Program Manager and People Manager to counsel team members periodically, and ensure they are appreciated and reprimanded on-time.

Periodically conduct learning needs identification exercises and work with necessary teams to seek support on upskilling and needed technical trainings, and ensure they are in-line with team’s objectives and budgets.

Ensure all team members are contributing to the best of their abilities within the guidelines prescribed by BCG.

Create working environment where team members feel comfortable, confident and develop a free to speak culture.


Education or Certifications

Bachelors/Masters degree in IT, Computer science, or related field.

Work Experience


Atleast 10-14 years of software development, with at least 7 years in technical program management building large scale products.

Proven experience in managing a team of at least 10+ cross functional resources in a geographically dispersed set up.

Passionate about product development, and significant interest in .NET webapi, angular, Node JS etc.

Thorough understanding of managing people processes, culture and values in a large scale consulting or software set up.

Proactive and highly organized, with strong time management and planning skills

Credible, confident and articulate, with excellent communication, presentation skills and interpersonal skills, and the deliver ideas clearly and concisely to internal and external stakeholders at all levels of seniority.

Strong Leadership, professional attitude, highly self-motivated and driven – and leading by example

Ability to multi-task and stay organized in a dynamic work environment; Analytical and inquisitive, with excellent attention to detail

Thorough understanding of program management techniques and methods, especially Agile software delivery methodologies (SCRUM, KANBAN, etc.) and experience in other software development models and life cycle

Good knowledge of performance evaluation and change management principles

Proven experience in consistently managing product deliveries, with requisite level of excellence in quality, cost, and operations.



Fast-paced, intellectually intense, service-oriented environment

Position is located in Gurgaon, in the Center for Knowledge & Analytics

Work related travel would be required.

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