Product Director

San Francisco, CA, USA | Airbnb

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
    General Management
  • Experience:
    12-15 years
Job Description:
132 people have viewed this job

About the Role

You will lead the entire Experiences Guest PM team. In this role, you be responsible to understand guest behaviors, interests, and obstacles. As a new product, you will need to solve awareness that Airbnb offers more than just accommodation with the Experiences, creating comprehension of what are Experiences, and why they are unique and special, helping each guest find the right Experiences for them, showcasing online the true offline value of each individual experience, ensuring the safety of guests, and making it seamless and delightful to book. Within Experiences, not only will you partner with research, data science, design, content strategy, and engineering, but you will also partner with operations, legal, policy, safety, marketing, and finance. Outside of Experiences, you will partner directly with Homes, China and Airbnb Platform teams.


Build, mentor, and lead a world-class team of Product Managers and Product Leads, while creating and evolving the ideal organizational design

Establish the product vision and strategy for all of Experiences Guest, as well as the goals to measure to success

Develop product roadmaps and build alignment across product teams, cross-functional partners (FP&A, Marketing, Operations, Customer Experience, Trust, etc.), other Business Units, Airbnb Platform teams, and Leadership/Executive team

Implement best in class product development and management practices

Rapidly iterate and evolve the product to meet guest needs for a hyper-growth new business unit, while creating extensible and scalable global solutions, and simultaneously looking around corners for future user needs and issues

Help uniquely differentiate Experiences offering, while cohesively fitting into the broader Airbnb guest user journey


14+ years of traditional Product Management experience

7+ years of experience leading teams of Product Managers

Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment, while building extensible and scalable solutions

Experience with consumer internet products or marketplaces

Passionate about design, aptitude for search, obsession with delightful user experience, and ability to bridge the online and offline world

World class product vision, strategy, planning, development, and execution

Strong analytical, data, and troubleshooting skills

Excellent written and oral communication skills

Creative problem solver. Able to identify real obstacles and viable solutions

Outcome-oriented. Not reactionary, articulates the desired outcome and works collaboratively to create a path to achieve it

Deep understanding of technical architecture for complex and highly scalable web and mobile applications

Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience