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Project Manager

Salt Lake City, UT, USA | Merkle

  • Industry:
  • Position Type:
  • Functions:
    Project Management
  • Experience:
Job Description:
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Preparing weekly status reports and conducting reviews with the client

Act as the first point of escalation for clients, managing escalation communication and resolution path

Create integrated project plans and track completion of milestones/deliverables across multiple workstreams (data integration, SFMC)

Proactively manage client availability on upcoming milestones

Ability to effectively communicate with client teams and project leadership regarding project timelines and updates, new client onboarding efforts, change requests, and issue disposition

Ability to identify risks, dependencies, and out-of-scope items, and ensure escalations are raised appropriately

Email platform implementation experience, preferably with SFM7

Contributes to moderately complex aspects of a project

May assist more junior staff members with aspects of their job

Works within defined processes and procedures or methodologies and may help determine the appropriate approach for new assignment

Completes a variety of atypical assignments

Builds knowledge of the organization, processes and customers

Solves a range of straightforward problems

Analyzes possible solutions using standard procedure


Work is independent and collaborative in nature

Provides regular updates to manager on project/account status

Performs complex and varied tasks

Acts as an informal resource for colleagues with less experience

Guides and supports junior team members; may assist in their formal orientation and training

Receives a moderate level of guidance and direction

Considerable on-the-job experience and strong competence with the various tools and procedures used to accomplish the job.

Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills

Can run moderately complex projects with minimal managerial oversite

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