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Psychology Program Manager (Chief, Outreach Programs)

Ann Arbor, MI, USA | USA Government

  • Industry:
    Government / Military
  • Position Type:
  • Functions:
    Project Management
  • Experience:
    3-5 years
Job Description:
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This position is for a Program Manager, Outreach Programs in the Mental Health Service of VAAAHS. VAAAHS is a level 1B complexity healthcare system with 3 cbocs and 2 offsite clinic annexes. The incumbent organizes and manages the delivery of comprehensive mental and behavioral health services and community integration overseeing the SERV-MH, VITAL, and VJO programs. The Program Manager reports to the Community Section Chief, Mental Health Service.

Expected to have specific training and demonstrated expertise in the area of identification and treatment of mental and behavioral health concerns. The incumbent must also be knowledgeable and current in their understanding and practice in the delivery of Evidence Based Methods for mental and behavioral health. The incumbent must be able to teach and monitor other professionals in their delivery of such treatments and care in general terms. The incumbent must also have a significant understanding and capability in the identification and treatment of patients with co-morbid psychological disorders and health behavior problems.


Serves as Program Manager, Outreach Programs. The incumbent has broad program management responsibilities, which include the operation and management of key clinical, training, or administrative activities. The program manager:

has direct responsibility for the professional activities of 1 psychologist, and 8.5 social workers

broad development and active implementation of programs, policies, and procedures oversight of administrative and programmatic resources

monitoring of outcomes using a data-driven quality assurance process for a program that delivers specialized, complex, highly professional services that are important components of the VA Ann Arbor Healthcare System and significantly affect the health care provided to veterans.

continuous evaluation of outcome monitors, measurements, and improvements in all phases of mental and behavioral health psychology treatment.

serves on VISN 10 work groups focusing on mental and behavioral health services and serves as a liaison to translate decisions related to services and programming at the local level.

Consults with and serves as a resource for other professional personnel concerning the need for and development of psychological services.

Is responsible for adherence to all applicable VA, JC, NEPEC and CARF policies and continuous readiness.

Represents VA Ann Arbor Mental Health in community engagements and on multiple hospital-wide committees.

Is responsible for ongoing quality improvement.

Clinical Responsibilities (60% of time)

Evaluates and diagnoses mental disorders, conduct psychological and/or brief/basic psychological assessments with mental and/or behavioral health focus

Treats mental and/or behavioral health concerns, and other psychiatric comorbidities through a variety of modalities with evidence- based rationales.

Is responsible for timely completion of all clinical charting and documentation required by the Hospital, as appropriate.

Develops and improves new interventions and other enhancements to treatment programming.

Consults with Hospital staff on a wide variety of patient care issues; and is a subject matter expert in integrated care.

Academic/Teaching/Training: (5% of time)

Provides lectures as assigned and qualified across training programs (e.g., APA approved internship, psychiatry residency program).

Conducts their faculty appointment activities (University of Michigan appointment)

Is involved in the Psychology Training Program and Training Committee.

Involved in the training of medical students, medical and psychiatric residents, nursing students and fellows, as appropriate.

Provide leadership, guidance, and consultation on staff education and development

Orients, teaches and serves as a consultant to other Medical Center staff and trainees and assists in their formulation of the psychological characteristics and appropriate treatment expectations regarding their patients (e.g., veterans with mental and behavioral health concerns).

Other Committee/Service Work: (5% of time)

Serves on committees representing the Mental Health Service, Mental Health Integrated Care, as needed.

Provides effort to VISN and VACO initiatives as assigned.

Work Schedule: Monday-Friday (8:00 a.m. to 4:30 P.M.)

Financial Disclosure Report: Not required

You must be a U.S. Citizen to apply for this job

Designated and/or random drug testing may be required

Selective Service Registration is required for males born after 12/31/1959

You may be required to serve a probationary period

Subject to a background/security investigation

Must be proficient in written and spoken English

Selected applicants will be required to complete an online onboarding process


COVERAGE. The following are requirements for appointment as a psychologist in the Veterans Health Administration (VHA). Psychologists are Licensed Independent Providers who engage in professional and scientific work which relates to behavior, capacities, personality, interests, emotions and mental disorders. These requirements apply to all VHA psychologists in the GS-180 series, including those assigned to VA medical centers, Community-Based Outpatient Clinics (CBOCs), free-standing VA Outpatient Clinics, Veterans Outreach Centers, Veterans Integrated Service Network (VISN) offices, the VHA National Center for Organization Development and VHA Central Office. This work may include any of the following: providing professional clinical services, conducting research, carrying out education and training activities, carrying out program evaluation activities, clinical consultation, supervision and administration.

BASIC REQUIREMENTS. To qualify for appointment, all applicants for the position of psychologist in VHA must meet the following:

a. Citizenship. Be a citizen of the United States.

b. Education.

(1) Have a doctoral degree in psychology from a graduate program in psychology accredited by the American psychological Association (APA), the Psychological Clinical Science Accreditation System (PCSAS), or the Canadian Psychological Association (CPA) at the time the program was completed. The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed. For the purpose of meeting this requirement, the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills. Currently, APA accredits doctoral programs in the specialty areas of clinical psychology, counseling psychology, school psychology, or combinations of two or more of those areas. PCSAS accredits doctoral programs in psychological clinical science. CPA accredits doctoral programs in clinical psychology, counseling psychology, clinical neuropsychology, and school psychology. There are no job assignments in VHA that require the skills of a school psychologist; therefore, an applicant with a degree in the specialty area of school psychology is not eligible for appointment. Strictly for the purpose of determining eligibility for appointment as a psychologist in VHA, there is no distinction between the specialty areas (with the exception of school psychology).


(2) Have a doctoral degree in any area of psychology and, in addition, successfully complete a re-specialization program (including documentation of an approved internship completed as part of the re-specialization program) meeting both of the following conditions:(a) the re-specialization program must be completed in an APA or a CPA accredited doctoral program; and(b) the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed.


(3) Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution, with a dissertation primarily psychological in nature.


(4) Internships

(a) Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed;


(b) New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement, provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern;


(c) VHA facilities that offered full-time, one-year pre-doctoral internships prior to PL 96-151 (pre-1979) are considered to be acceptable in fulfillment of the internship requirement;


(d) Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. (NOTE: Once board certified, the employee is required to maintain board certification);


(e) Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program. If the internship experience is not noted on the applicant's official transcript, the applicant must provide a statement from the doctoral program verifying that the equivalent of a one-year supervised internship experience was completed in a site acceptable to the doctoral program.

c. Licensure. Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia.

Loss of Credential. A psychologist who fails to maintain the required licensure must be removed from the occupation, which may result in termination of employment. At the discretion of the appointing official, an employee may be reassigned to another occupation if qualified and if a placement opportunity exists.

d. Board Certification. Persons hired to psychology positions in the VHA who completed an internship that was not accredited at the time the program was completed must be board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed. The board certificate must be current and the applicant must abide by the certifying body's requirement for continuing education.

e. English Language Proficiency. Psychologists must be proficient in spoken and written English in accordance with VA Handbook 5005.

Grade Determinations. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:

GS-14 Psychology Program Manager

(a) Experience. At least three years of experience as a professional psychologist, with at least one year equivalent to the GS-13 grade level.

(b) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

1. Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.

2. Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools.

3. Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view.

4. Skill in managing and directing the work of others to accomplish program goals and objectives.

5. Ability to translate management goals and objectives into well-coordinated and controlled work operations.

6. Ability to establish and monitor production and performance priorities and standards.

7. Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program.

References: VA Handbook 5005/103, Psychologist Qualification Standard, Part II, Appendix G18 dated February 7, 2018.

Physical Requirements: The work is largely office based in a sedentary setting. No manual labor is required above ordinary situations. The incumbent must be capable of using a computer given that clinical charting is electronic. The incumbent may be tasked to travel to VAAAHS sites on a periodic basis.


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