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Quality Engineer

Tokyo, Japan | Menlo Security

  • Industry:
    Computer and Network Security
  • Position Type:
  • Functions:
    IT / Information Technology
    Quality Assurance
  • Experience:
    3-5 years
Job Description:
54 people have viewed this job

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 250 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About the Role

As a Quality Engineer, you will work as part of the product engineering team responsible for developing testing strategies to effectively test both backend and frontend web technology. The ideal candidate will have basic programming skills such as C, C++, Java, Javascript, Perl, Python and XML, working knowledge of Linux operating system and Microsoft Windows, networking and web infrastructure, hands-on experiences with Linux Shell command line tools and other industry tools.


  • Work and collaborate closely with the product engineering team to define test strategy  

  • Estimate QA deliverables, design test strategies and create test plans, setup test environment and execute to defined QA schedules 

  • Document test results, analyze and report bugs and errors found during testing and post production. Collaborate with cross functional teams to ensure product quality and customer satisfaction

  • Define and report key quality metrics to measure testing status and effectiveness

  • Troubleshoot customer issues and interface with appropriate engineers to facilitate issue resolution 

  • Design and develop new automated tests leveraging automated testing tools and framework

  • Continuous integration process improvement and innovation


  • 3-5 years of industry experience with testing methodologies

  • Strong understanding of HTTP, HTML, CSS, JavaScript and other web and browser concepts

  • Hands-on experience developing test automation using python, JavaScript or equivalent is a plus

  • Familiar with enterprise software quality requirements 

  • Excellent communication skills

  • Comfortable and adaptable in a high-paced and informal environment

  • Experience testing within virtual environments a plus

  • Proficient in speaking and writing Japanese and English

  • Additional language capabilities a plus

  • BS/BA or relevant experience preferred

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