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Regional Director of Operations

Portland, OR, USA | Enlivant

  • Industry:
    Healthcare - Hospitals
  • Position Type:
    Full-Time
  • Functions:
    Operations / Production
  • Experience:
    3-5 years
Job Description:
64 people have viewed this job

We believe taking care of America’s aging population is not only a moral obligation but a true honor and privilege.With over 230 communities, we are striving to be the nation’s most trusted senior living provider. Our staff treats residents like family and serves them with the utmost integrity and compassion. 


We are a certified “Great Place to Work” and we believe in not only making an impact in our industry but also with our employees. Our Benefits Plan is designed to recognize the diverse needs of our workforce with competitive medical, dental, vision packages, and a 401k with a company match. We also offer a generous unlimited paid time off program.


We provide personalized training, both face-to-face and online, to ensure employees are prepared for their roles, in compliance with state regulations, and are up-to-date on industry best practices and resources. Through our Learning Management System (LMS), all Enlivant employees have access to state-required regulatory courses, Memory Care courses from industry leader Teepa Snow, professional development and soft skills courses, and Continuing Education courses.


We invite you to start a rewarding career and make a difference in the lives of seniors today.


Position Summary:


As the Regional Director of Operations, you will be responsible for assisting with the operations oversight at Enlivant communities within the assigned region.


Responsibilities:



  • Ensures compliance with all laws, rules, regulations, policies, and procedures within the communities

  • Provides training and support to all Enlivant team members and promotes quality care and independence for our residents

  • Conducts field audits at the Enlivant communities within the region

  • Responsible for setting goals and objectives for operations, sales, and clinical functions within the region and monitoring progress

  • Leads regional team training sessions with a focus on operations and sales and marketing

  • Additional duties as assigned


Qualifications:


Required Qualifications



  • A minimum of three to five years of experience in an operations role

  • Administrator’s license or certificate per state requirements

  • Bachelor Degree

  • Financial acumen and budget management experience

  • Exceptional problem solving and time management skills

  • The ability to travel extensively within the region

  • Experience with MS Word, Excel and PowerPoint

  • The ability to work a full shift, come to work on time and work overtime as needed

  • The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation


Preferred Qualifications



  • A minimum of three years of sales and marketing experience in event planning or community outreach with leadership or supervisory experience in an assisted living, long-term care, hospice, home care or other customer service field

  • Exemplify and be an influential team player

  • Possess exceptional communication skills

  • Exhibit strong organizational capabilities

  • Demonstrate empathy and good listening skills

  • Remain flexible and adaptable

  • Work harmoniously with other employees and develop/maintain good employee relations and employee morale

  • Uphold the principles of our mission: to enrich life through meaningful relationships and vibrant communities

  • Express compassion for residents, staff and guests on a consistent basis

  • Engage others in fun and creative activities

  • Strive for excellence in all aspects of the job

  • Work with integrity in all interactions


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