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Regional Director of Operations

Washington, DC, USA | Morrison Healthcare

  • Industry:
    Healthcare - Hospitals
  • Position Type:
  • Functions:
    General Management
    Operations / Production
  • Experience:
Job Description:
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The Regional Director of Operations will anchor a new business expansion with a key corporate account and be responsible for achieving the company’s strategic, financial, programmatic, safety, regulatory compliance, marketing, and sales standards and objectives.This position will be responsible for planning and directing operations for assigned accounts within the East Coast region, to support the Key Performance Indicators and deliverables assigned by the Company and our Client.This position will provide daily operational guidance and motivation to managers and associates, as well as strategic planning and execution of the expanding business on the East Coast.The right candidate for this role will take pride and ownership in being instrumental in establishing and maintaining effective customer/client rapport.

Key Responsibilities:

Is well versed in all aspects of foodservice management, with a proven track record of success

Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans

Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers

Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills

Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates

Manages all Company accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region

Ensures consistent and fair administration of personnel policies

Manages planning, budget analysis and reporting for the Region

Preferred Qualifications:

Degree in Business, Hospitality Management or similar field | or equivalent combination of education and experience

Multi-unit management experience

Experience in large managed volume food service operations

P&L management

Contract-managed service experience is highly preferred

Ability to communicate effectively in written format and oral presentations across all enterprise levels, from hourly staff to CEO

Ability to multi-task and establish priorities

Ability to maintain organization and control in an ever-changing environment

Must exhibit strong initiative, accountability, flexibility and good leadership skills as well as political savvy

Must be able and willing to travel as needed for the business


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