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Risk Policy Officer

Wilmington, DE, USA | Citigroup

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Risk Management
  • Experience:
    1-3 years
    3-5 years
    5-7 years
Job Description:
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Duties: Identify new strategies and efficient methods in collections as a member of the Citi Branded Cards Collection contact strategy team. Use forecasting methods including Time Series Analysis. Develop statistical models using linear/logistic regression techniques, sampling techniques and other statistical methodologies, to classify accounts based on their risk and collections efficiency. Extract and analyze structured and unstructured data through programming tools and databases using SQL, SAS, SAS Enterprise Miner, Tableau, UNIX, Hadoop, and Teradata. Conduct profit and loss analysis and evaluation using parametric and non-parametric statistics. Segment accounts using CHAID/CHART segmentation model and methodologies to design champion and challenger collections strategies. Leverage data mining techniques and identify opportunities in Collections digital space for loss mitigation purposes and improve customer experience, either through treatment optimization or leveraging behavioral patterns. Develop hypotheses and evaluate through A/B testing design concepts in test and control environment. Design and conduct tests using statistical methodologies, to measure performance variations and make recommendations. Assess digital channel strategies and analytical measurement. Profit and loss analysis including impacts to operational expenses, net credit loss and payments. Annual Collection letter volume forecasting. Ensure timely development of multiple Collections related MIS and present findings in meetings with management. Represent Risk Management on inter-departmental Process Teams.Participate in creating system requirements for new loss-mitigation strategies, and collect and interpret data for ad hoc projects. 


Requirements: Requires a Master’s degree in Statistics, Economics, Engineering, Finance, Financial Analysis & Risk Management, Mathematics, or a related quantitative field and 2 years of experience as a Quantitative Analyst, Analyst or related position involving credit risk management. Alternatively, employer will accept a Bachelor’s degree in the stated fields and 5 years of the specified progressive, post-baccalaureate experience. 2 years of experience must include: Statistical methodologies including linear/logistic regression, sampling techniques; SAS, SQL, SAS Enterprise Miner, Tableau, UNIX and data mining techniques; Profit & Loss (PNL) analysis and evaluation; Hypotheses development and A/B testing design concepts and evaluation; Digital channel strategies and analytical measurement. At least 1 year of experience must include: Forecasting methods including Time Series Analysis; CHAID/CHART segmentation model. Qualified applicants submit resumes referencing job code BL/RPO/YZ to Citigroup Recruiting Dept., 3800 Citigroup Center Drive, Tampa, FL 33610. Citigroup is an EOE Employer. This position is eligible for incentives pursuant to Citigroup’s Employee Referral Program. Direct applicants only.


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