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Sales Executive - Healthcare Navigation

Virtual, WI, USA | Alight Solutions

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
  • Experience:
Job Description:
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As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. At Alight, we are reimagining how people and organizations thrive.

Sales Executive - Healthcare Navigation

Midwest Region (Illinois, Wisconsin, Minnesota)

As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health Care Navigation Sales business group within Alight Solutions, for our Midwest region.As a Sales Executive, you will report directly to the Vice President, Health Care Navigation Sales.   

The Sales Executive is responsible for creating external demand in the Health Care Navigation market for outsourcing opportunities and positions Alight to win the work. This role also participates in selling services that drive to a Health Care Navigation solution for middle and large market clients. The Sales Executive coordinates selling efforts with the client team and operates at all organization levels where the outsourcing solution is purchased and influenced.  

Your Impact As A Next Generation Go To Market Sales Executive

Job Responsibilities:

o Develops and executes successful plan to achieve or exceed growth targets.

o Owns creation and management of strategic plan for Health Care Navigation go to market and sales results.

o Helps shape Next Gen Solution in collaboration with Sales Leadership, Health Product development and delivery leader through channeling back feedback from client discussions.

o Collects and communicates market intelligence on products/services, incorporates it into sales client planning process.

o Regarded as a thought leader, staying current with new trends and developments within this area of expertise.

o Recommends changes and improvements to organizational processes and procedures.

o Keeps abreast of updates and changes to the technology and applies this appropriately in sales strategy and execution.

You Bring Knowledge and Expertise

Required Experience:

o Embraces entrepreneurial and creative spirit in work through recognizing and capitalizing on opportunities to help with growth and expansion of the organization.

o Demonstrates strong client-facing skills with the ability to clearly articulate ideas and information and to respond promptly and effectively to all inquiries.

o Ability to work in a fast paced environment, to handle multiple tasks and to adapt to frequent changes.

o Excellent verbal and written communications skill.

o Demonstrated sales success.

o Deep knowledge of health care trends and strategies

o Strong analytical and problem solving skills.

o Ability to operate in a fast paced, constantly evolving environment.


o Bachelor’s degree or equivalent work experience.

Additional Job Responsibilities:

o Achieve individual sales goal for Health Care Navigation services and related products

o Set and execute the sales strategy for assigned territory and lead the development of a sales plan targeting organizations where a Service Delivery opportunity is likely to exist.

o Collect and communicate market intelligence on products/services and incorporate it into sales client planning process

o Effectively utilize lead generation team and other sales support resources at the appropriate time in the selling process

o Demonstrate strong sales strategy ability by crafting and presenting client offers and helping the team identify and navigate alternative paths to making the sale

o Manage and maximize the client level cost of sale

o Provide input on pricing decisions striving to sell at the highest possible profit margin

o Maximize the use (both individually and with the team) of sanctioned tools including but not limited to

Additional Required Experience:

o Sales Skills – The Sales Executive should exhibit excellent skills throughout all stages of a consultative selling process, including pipeline management, strong negotiation skills and the ability to close opportunities. They should be able to sell value over price by providing deep insight about how the service will impact the client’s business.

o Subject Matter Expertise – The Sales Executive should have broad content knowledge of human resource outsourcing (HRO) delivery areas with deeper knowledge in Health and Welfare Administration. They will need to develop a thorough understanding of all Alight products and services in their portfolio.

o Relationship Management – The Sales Executive will need to build strong relationships at multiple levels in a potential client company, including the C-suite, with the goal of becoming a trusted advisor to that organization. They will also need to maintain productive, internal relationships in order to leverage those resources when necessary.

Communication/Project Management – The Sales Executive should have the ability to manage multiple, complex sales processes at the same time. They need very strong internal and external communication skills, with the ability to listen comprehensively and deliver clear instructions and/or recommendations.

o Team Leadership – The Sales Executive should strive to be a role model for colleagues they work with closely in the organization and have an interest in the team’s success. They should be willing to proactively work together to overcome obstacles and share best practices across the team.

o 10 years direct selling experience with demonstrated sales success with large, complex HR outsourcing or Health and Welfare service administration sales.

o Excellent selling and sales strategy skills, including the ability to close opportunities.

o Broad content knowledge of human resource outsourcing (HRO) delivery areas with deeper knowledge in Health and Welfare Administration.

o Project Management skills

o Relationship Management Skills

o Team Leadership

o Internal and External communication skills

o Negotiation Skills

o Regular travel expected and dependent on sales opportunities, minimum 30%

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test.You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.

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