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Scrum Master

Austin, TX, USA | TSYS

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Project Management
  • Experience:
    3-5 years
Job Description:
84 people have viewed this job

This individual will be a critical part of the Internal Systems Software Development team and will work with two delivery teams to add functionality to Netspend’s world-class financial services platform.

This Scrum Master will ensure delivery teams are operating transparently, effectively and mitigating blocks while track (and reporting) teams’ progress through scrum ceremonies, Kanban and other information management tools. The successful candidate will have experience working with DevOps and other service organizations, implementing Agile process that leverage the team’s knowledge while managing the team’s work-streams.Additionally this candidate should have experience working with product specific work teams involved in all phases of requirements gathering, implementation from analysis and design to testing and deployment. The selected candidate will often be involved in multiple initiatives and will work closely with multiple internal teams including Application Development, Product Management, Marketing, and IT Operations.


Facilitates the Agile ceremonies for the Delivery teams, as appropriate (i.e. Retrospectives and Planning)

Helps maintain Scrum and Kanban transparency reporting tools (backlog, charts)

Agile Evangelist: Teaches and champions Agile best practices within the team and the company

Identifies and fields problems, obstacles, and impediments to help the team

Works closely with Agile Manager to identify and resolve conflicts within the team

Brings collaboration skills to the team- a great active listener and coach

Shields team from unscheduled external influences

Acts as liaison between delivery teams and the rest of the organization

Works closely with the Portfolio Manager, Product Owner, Solution Architect, and the Delivery Teams

Ensures stakeholders are informed of risks and impacts to the teams’ effectiveness 

Responsible for Scrum Tool management and optimization

Ability to learn and understand the functionality/capabilities of the Netspend platform and business domains

 Ability to quickly adapt to various customers, environments, processes, and systems


At least 3 years of Scrum Master experience

At least 2 years of coaching Agile teams

Experienced in Agile/Scrum/Kanban methodology and the development of associated project artifacts. (Scrum Master Certification desirable)

Experience in the financial services and highly-secure environments is very desirable

Experience in a matrix-management environment

Excellent verbal and written communication skills. JIRA & Confluence expertise very beneficial

Experienced in facilitating meetings and discussions with external and internal teams

Proven success in delivering Enterprise software solutions

Strong advocate for the development teams’ priorities and challenges. Willing to push back on scope-creep and negotiate timelines with the Agile Product Owner & Portfolio Manager

Detail-oriented and ability to manage multiple work efforts with strong analytical and problem-solving skills

Demonstrated ability to build rapport and interact effectively with all levels and areas of an organization. The ability to mentor and teach others Agile concepts is very desirable

Experience with data warehouse and business intelligence reporting projects

As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws  


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