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Senior Consultant, Health Care, Revenue Cycle Transformation

Los Angeles, CA, USA | Deloitte Consulting

  • Industry:
    Management Consulting
  • Position Type:
  • Functions:
    Consulting - Strategy
  • Experience:
    3-5 years
Job Description:
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Revenue cycle management can create business and technology challenges for organizations, particularly with the changing reimbursement landscape. To meet those challenges, Deloitte offers among the most comprehensive set of Revenue Cycle consulting services and products in the health care industry. We are recognized for innovation and thought leadership, and have developed proprietary methodologies and tools, using analytics to help clients achieve their goals quickly and efficiently. Learn more about our Revenue Cycle Transformation practice.

Work you’ll do

Senior Consultants perform detailed, quantitative analysis work associated with developing meaningful insights to address health care providers’ biggest challenges. These challenges encompass everything from helping providers increase revenues, decrease costs, accelerate cash flow, improve clinical outcomes and operational workflow efficiencies by addressing people, processes, and technology across every aspect of the project lifecycle. Responsibilities typical of a Senior Consultant on one of these projects could include:

Participate in setting engagement objectives and scope

Develop work plans for components of an engagement

Coordinate activities between work streams

Provide guidance to junior practitioners as they manage large, confidential and complex data sets

Facilitate client interviews and client meetings

Develop process flows depicting pain points in the business process

Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations

Design deliverable content to reflect the engagement contract

Present findings and recommendations to client leadership

Mentor junior staff

Op Model Transformation Team

Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy solutions focused on “heart of the business” issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. Our Market Offerings include Operating Model Transformation, Payments & Revenue Cycle Innovation and Emerging Business Models.  

Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients’ priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.


Bachelor’s degree from accredited university

Minimum of 4 years of professional experience in revenue cycle operations in a health care provider, consulting, or technology vendor environment

Demonstrates consistent career progression with increasing levels of responsibility

Performed above expectations in previous professional roles

Competent in Microsoft suite of Business Software, specifically Excel and PowerPoint

Willingness and ability to travel 100%

Must live within commuting distance to one of Deloitte’s consulting offices

Limited immigration sponsorship may be available.

In addition, successful Senior Consultants will also have the following preferred skills

Experience in one or more the following revenue cycle functions: Patient Access, Charge Integrity and Patient Financial Services

Experience in Clinical Documentation Improvement initiativesProficiency and experience with financial, billing and reimbursement data

Possesses a working knowledge of the UB-04, MA claim form, HCFA-1500, claim form and claim scrubber

Experience with hospital financial and patient accounting systems, such as EPIC, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, and EclipsysExcellent undergraduate academic record (GPA 3.5+)

Advanced degree in business or health care-related field (e.g., MHA, MBA) from a top tier program

Professional competence in Microsoft Access

Superior critical thinking, analytical and problem-solving skills

Exceptional interpersonal, team-building and communication skillsAbility to build consensus and foster change in a client business setting

Tolerance for working in ambiguous, uncertain environments Commitment to personal and professional growth

Sense of responsibility to self, team and client

Outstanding integrity, initiative, creativity, and passion

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