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Senior Director, HR & Learning Systems Strategy, Transformation and Innovation

Ashburn, VA, USA | Visa

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    General Management
    Human Resources
  • Experience:
    12-15 years
    15-20 years
Job Description:
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Job Description and Responsibilities

Imagine yourself as part of Visa’s HR & Learning Systems Strategy, Transformation and Innovation organization, a team that is responsible for driving the transformation towards world class employee and partner experiences across the HR & Learning technology landscape.Employee and partner experience is a differentiator that enable Visa’s leaders to continue positioning the company for growth in the years to come. This affords you with a unique opportunity to work on some of the most highly visible initiatives inside one of the world’s most valuable brands.The role will allow you to be creative, strategic and impactful. It will also test your ability to thrive under the pressure of intense expectations and a multitude of critical stakeholders, and ultimately be a rock star in a company where industry leadership is the norm.You will have the unique opportunity to lead the systems strategy roadmap for our external platform capabilities by engaging key customers and being part of a growing business that will scale.

The HR & Learning Systems Strategy, Transformation and Innovation organization is part of Human Resources, which under the leadership of our Vice President of Systems Strategy, Transformation and Innovation constitutes an integral part of Visa’s Human Resources organization and reports to the Senior Vice President of HR Operations.

We are a key driver of change through purposeful technology.We are an established, successful global organization.We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of employees. We combine rigor, data and subject matter expertise with intuition and common sense of what will be most effective for the business. We like to prototype, launch and evaluate. We are comfortable learning from our mistakes.



12 years of work experience with a Bachelor’s Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD


15 years of progressive experience in end-to-end product management in software or web technologies

Extensive experience in building and/or architecting a custom HR & Learning platform with multiple integration requirements, either in a start-up or corporate environment

Extensive experience leading large scale technology implementations that support an employee and partner audience

Experience in product management or design in internet products and technologies

Strong knowledge of HR & Learning solutions and related business process technologies such as content management, digital/eLearning, virtualization modalities (VR/AR/MR), HR & Learning analytics and APIs

Excellent interpersonal, organizational, presentation, and project management skills related to prioritizing and executing timely deliverables within timeline, scope and budget

Ability to understand business needs to drive consensus among business leaders to enable transformation and advance strategic priorities while building rapport and fostering a collaborative working environment

Strong oral and written communication skills, with impeccable customer service skills, positive attitude, and display professionally mature behavior in challenging situations; ability to communicate effectively and work with confidential and sensitive information at all levels of a large, complex organization

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