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Senior Director Platform Technology Enablement

Bellevue, WA, USA | SAP

  • Industry:
    Computer Software / Computer Games
  • Position Type:
  • Functions:
    General Management
    IT / Information Technology
  • Experience:
    10-12 years
Job Description:
58 people have viewed this job

The Senior Director, Platform Technical Enablement - Global Product Strategy, reports to the Vice President- TMC Services and Platform Enablement | Global Product Strategy.This person is responsible for management and oversight of the organization Rhythm of the Business (ROB) in alignment with overall SAP Concur business processes in close collaboration with SAP Concurs Platform/Partner Product Strategy, Product & Technology, Global Information Security, Legal, Global Services, Global Business Development, and Global Channel Marketing organizations.Join a team of innovators at Concur as a Senior Director of Platform Technical Enablement!

YOUR JOB

You will manage a team responsible for the platform partner integration certification program, partner technical alliances, developer.concur.com, software tools supporting platform technical enablement, partner technical support, and technical program management for platform technology launches to our 200+ partner ecosystem that is continuously growing.Your team has deep SAP Concur product and SAP Concur Cloud Platform services and API expertise. 

Your team works with technical teams (partner developers, technical publication teams, technical product managers, engineers, architects) across SAP Concur products and business teams across internal organizations and partner organizations (business development, alliances, marketing, business and support operations). You will drive the definition, measurement, and tracking of the key strategic initiatives.You will become a subject matter expert across domains so that you not only know the services you deliver, but how they fit into the rest of Concur and the industry.You will spend a large portion of your time influencing externally and internally at all levels, securing buy-in, and driving successful execution of complicated projects across teams and time zones.You will be heavily engaged with the Partner/Platform Strategy team to develop, prioritize, and advocate for platform partner strategic initiatives.

You will have the opportunity to influence product and technology at SAP Concur by working with a focused group of architects, technical product managers, and engineers to establish, adopt, and socialize an API Success Model at SAP Concur to ensure that the services offered externally comply with Concurs standards so that all API customers, internal and external, have predictable experiences across the API portfolio. You will be heavily engaged with technical publications for externalized platform technology.You can innovate and invent the future of Platform and API Program Management! 

To be successful in this role, you will lead a global team with diverse backgrounds and personalities and provide career and professional development guidance.If you have experience working in or working with many facets of a technology company (business development, account executives, support, product strategy, engineering, architecture, technical product management, marketing, clients, partners) where you have developed a solid understanding of their mission/values and you understand how a ROB model should work across those organizations, you will thrive.You and your team will benefit greatly by your gathering priorities from each of these organizations to set expectations with your teams.Your ability to provide strategy, focus, clarity of goals, process guidance, perspective, prioritization along with compliance, security, legal, and risk considerations will be key.

YOUR TEAM

As a Senior Director, Platform Technical Enablement, the problems you’ll solve at SAP Concur are:

Help partners maximize their integration investment while advocating for the latest advances in SAP Concur Cloud Platform APIs and technology.

Provide extensive experience with partner solutions and industry best practices to build compelling, easy-to-use solutions and minimize overall risk.

Help partners with updates and upgrades as they are released, ensuring their solutions are optimizing their integration investment.

Your teams’ strategies span across partners and products at SAP Concur:

Partner: strategize, innovate, certify, support, and expand partner solutions that are easy and compelling.

Product: expose new technology and strategic solutions to external consumers who integrate with our SAP Concur Cloud Platform that are reliable, consumable, and consistent while adhering to security and privacy requirements.

Your teams’ top initiatives provide the foundation for your ROB:

Provide professional team operations & professional technical enablement for partners​.

Guide partners, product, and development teams to build compelling, easy to use, quality solutions​.

Create reusable, scalable program artifacts for technical enablement. ​

Collaborate with services to implement & support partners certified apps​.

Influence new technology; own technology launch, doc publishing, & internal tools.

ABOUT YOU

Love to wear multiple hats.

Leap tall buildings in a single bound, bringing the whole team with you.

Keen reader of people, culture, and tea leaves; builds the relationships to make things happen.

Highly functional in a dynamic, challenging environment.

Comfortable being between the tactical and strategic.

Be a catalyst for change in the realm of platform technology and products.

Enjoy a hyper-transparent flow of information, conversation, and ideas.

Proven experience balancing multiple stakeholder expectations.

Strong leadership and communication skills – written and verbal -- to work with senior executives across various geographies and functions; comfort in business and technical discussions.

Strong people development and influencing skills; able to build and drive extended and virtual teams.

Strong analytical skills and acute business insight to guide teams on complex business and technical issues.

Cross-cultural and international working experience preferred.

Be a Leader, Strategist, Influencer, Change Catalyst, Relationship Builder

YOU SHOULD BRING

BS or MS, ideally with a focus on Computer Science, Computer Engineering, or Information Technology.

5+ years of experience as a manager with global resources.

10+ years in product and technology strategy and delivery.

General travel industry knowledge strongly preferred.

Exposure to business application software and /or financial software (Travel & Expense, Payables, General Accounting, Project Accounting) strongly preferred.

Working knowledge across many facets of a technology organization.

Ability identify risk, compliance, security, legal concerns.

Working knowledge in REST APIs, JSON Resource Design, postman, SDLC, ITIL, and microservices.

Platform and API program thought leadership experience.

Familiarity of software platform issues, API’s, and modern applications consuming APIs.

Experience using business applications, such as Outlook, Skype for Business, Slack, Zoom, JIRA, Confluence, and GitHub a plus. 

Exposure to technical application development processes including OAuth and API development. 

Working knowledge of Software as a Service architecture, networking, compliance, security.

Awareness of agile methodologies.

Effectively manage to a cost center budget.

Excellent communications skills, to technical and non-technical audiences. 


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