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Senior Manager, Commercial Optimization and Deployment, Key Accounts - Janssen Pharmaceuticals, Inc.

Titusville, NJ, USA | Johnson & Johnson

  • Industry:
    Consumer Products
  • Position Type:
  • Functions:
  • Experience:
    5-7 years
Job Description:
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Job Description

Janssen Pharmaceuticals, Inc., a pharmaceutical company of Johnson & Johnson is recruiting for a Sr. Manager, Commercial Optimization and Deployment - Key Accounts. This position is based in Titusville, NJ.

At the Janssen Pharmaceutical Companies of Johnson & Johnson, what matters most is helping people live full and healthy lives. We focus on treating, curing and preventing some of the most devastating and complex diseases of our time. And we pursue the most promising science, wherever it might be found.

Janssen Pharmaceuticals, Inc. provides medicines for an array of health concerns in several therapeutic areas, including Cardiovascular, Metabolic, Mental Health, Infectious Disease, Immunology and Oncology. Please visit for more information.

We are Janssen. Our mission drives us. Our patients inspire us. We collaborate with the world for the health of everyone in it.

The Sr. Manager of Commercial Optimization and Deployment - Key Accounts will is responsible for leading the strategy and execution of Key Account field force structure, size, account segmentation, account selection and investment for the Strategic Customer Group (SCG).The focus of the role is to assess existing structure in the context of business strategies, the market landscape, leading analytics and recommendations regarding field force investments including potential roles/structures, sizing/alignments and customer valuation with particular attention and understanding of local market dynamics. Responsibilities include but are not limited to data collection, in-depth analysis, competitive & landscape monitoring/trend identification and driving thinking around customer facing options. The position has oversight for all analytics and execution done utilizing the outsourced model, leading the commercial deployment process and interacting with (in the role of SME) management from the SCG, the TA’s and within CE.


Stakeholder management, collaboration/communication and alignment

Opportunity Assessment & Key Account Manager (KAM) Team Design

Landscape/Market evaluation & monitoring

Vendor Management

Project Management

Developing best practice, creating KAM COD playbook and sharing best practices across TA’s and SCG

Support TA COD Sr. Managers with Key Account customer facing positions

Supporting Key Account alignments and operations for SCG

Key Account manager Targeting Strategies

Supporting the Account Management Counsel and related projects


A minimum of a Bachelor’s degree is required. Master’s degree is preferred

Previous experience in Commercial Optimization & Deployment is preferred

A minimum of five (5) years of Pharmaceutical or Medical Device experience is required

Experience with syndicated data sources, such as IMS (IQvia and/or SHS) is required

A minimum of two (2) years’ experience of people and/or vendor management is required

Willingness to “have an opinion” backed up by data and the confidence to influence key stakeholders in meetings and one to one basis is required

Experience in leveraging insights/analytics to develop comprehensive and impactful recommendations and solutions that drive key decisions are required

Pharmaceutical experience in at least one of the following functional areas: Analytics, Call Plan & Alignments, Syndicated Pharmaceutical Data (i.e. IMS), Market Access Insights & Analytics or Commercial Optimization and Deployment is strongly required

Knowledge of the Pharmaceutical Sales Process is strongly preferred

Experience working with upper management in sales & marketing is preferred

Knowledge of field forces employed in the pharmaceutical marketplace is required

Deep understanding of data sets employed in the industry for segmentation, targeting and behavioral modelling (e.g. IQVIA) is required

Knowledge of the overall commercial deployment process including inputs and handoffs is required

Knowledge of analytic methodologies used to inform sales force sizing is required

Strong analytical and integration skills required

Strong project management skills including vendor management is required

Ability to organize/analyze multiple data sources and events into a cohesive output is required

Ability to consult and influence all levels of management in therapeutic areas is required

Excellent interpersonal and communication skills (written and presentation) is required

Proficient with standard computer software (Excel, PowerPoint, etc.) is required

Knowledge of organized customers e.g. IDNs, Integrated Payer-Provider Networks, other emerging channels is preferred

Awareness of emerging healthcare/policy trends is preferred

Understanding of key account management as a business strategy is preferred

Knowledge or payor and institutional market dynamics is preferred

Strong experience with Key Account Managers and or Strategic Accounts is preferred

Up to 10% domestic travel is required



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