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Senior Manager, First Line of Defense, Enablement

Austin, TX, USA | Charles Schwab

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    IT / Information Technology
    Risk Management
  • Experience:
    7-10 years
Job Description:
63 people have viewed this job

The Senior Manager, is responsible for supporting the Managing Director, First Line Risk Management Office – Enablement (MD) to put in place outstanding 1RMO risk management capabilities. The Senior Manager will assist in executing the right work in partnership with business units and other risk management units to contribute to the organization. This role is an integral part of the team that plans, coordinates and executes the enablement functions of a wide array of 1RMO initiatives to ensure that business units are appropriately prepared for their risk management responsibilities. This position will also assist in supporting the enablement needs of the 1RMO organization.

The Senior Manager will possess a focused, consistent and strategic approach to enablement, engaging appropriate partners, and using strong partnerships in order to drive the most effective results possible. This position will also work closely with business partners, such as Corporate Communications, Human Resources, and Enterprise Learning to ensure enablement plans are detailed and timed appropriately given other projects and initiatives. This role requires coordination and collaboration to work with multiple areas of Schwab to seamlessly affect change to our business unit partners.

You should have experience in developing and executing enablement plans, change management, communications and training that support leadership in driving desired outcomes.

As this is a new and developing organization, roles and responsibilities will evolve as well.

What you have

Minimum 7 years work experience specific in communications, project management roles, preferably in a financial services environment

Strong understanding of operating within a regulatory environment

Ability to assist in developing and executing enablement strategies that drive awareness

Experience with developing and leading all aspects of a Program Office designed to collate and coordinate initiatives

Demonstrated advanced SharePoint site creation and management experience

Highly organized, skilled in process development and an intense dislike for inefficiency

Flourishes with building and encouraging authentic relationships inside and outside the group in an effort to understand needs, wants and opportunities

Appreciation for the importance of continuous improvement and a shown ability to prioritize these concepts in strategy, approach and work ethic

Ability to see the big picture and build/advocate solutions rooted in common sense

Confidence, maturity and business savvy required to effectively facilitate dialogue and decision making among business partners as well as influence, engage and build consensus with a variety of partners

Proven experience managing projects, such as organizational initiatives, and consistently managing both quality and timeliness of deliverables

Demonstrated experience in process mapping, procedure construction, plan of supervision development, and/or document repository solutions

Ability to lead change; demonstrated success with effective change management

Positive relationship building & partnership skills

Excellent written and verbal communication skills

Strong organization skills required to prioritize multiple projects and responsibilities

Advanced PowerPoint, Excel, Word skills, SharePoint site creation and management, Procedure writing and process mapping and adoption for the intended audiences

Some understanding of the various Schwab business units, with direct experience preferred


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