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Senior Manager, Product Management

Plano, TX, USA | Capital One

  • Industry:
    Financial Services
  • Position Type:
    Full-Time
  • Functions:
    Marketing
    Product Development
  • Experience:
    5-7 years
Job Description:
55 people have viewed this job

Our Product Managers play a critical role in achieving transformation. They lead teams of designers, engineers, data scientists and analysts to define product strategy and develop, launch, and enhance products and services that drive our business forward.This Product Manager will lead intent gathering and execution for Auto Finance Servicing mobile apps and website. They will seek out opportunities to optimize self-service features and ensure the best customer experience related to servicing auto loans. They will collaborate heavily with other Capital One product teams, to ensure a seamless experience for the consumer.

As a product leader you will:

Relentlessly push to understand customer needs and ensure customer is considered in prioritization and trade-off discussions

Set product vision and lead road mapping, goal setting, story writing, project execution, A/B testing, and product roll-out strategy

Identify unmet needs and disruption opportunities and guide interdisciplinary teams to deliver innovative products to market.

Test and iterate in small-scale pilots to validate concepts, refine them to achieve product-market fit, and then scale to drive vertical and horizontal economics

Define learning agenda and key performance indicators (KPIs) to measure success/failure

Regularly and systematically use data to uncover opportunities, track product performance, and drive decision making

Leads a team through rigorous process of test and learn with focus on identifying and developing a minimum viable product (MVP)

Prioritize, negotiate and remove blockers to orchestrate successful launch or optimization cycle

Serve as subject matter expert, contributing practitioner, thought leader, career guide and mentor to teams

Establish or participate in Design Thinking, Agile, and LEAN rituals which establish rhythm for the team, promote ongoing communication, and iterative refinement of roadmaps

Basic Qualifications:

Bachelor’s Degree or Military experience

At least 5 years of experience in digital product management working with cross-functional teams 

At least 3 years of product development experience in an Agile environment

Preferred Qualifications:

MBA or Master’s degree

At least 3 years of experience translating business strategy and analysis into consumer facing digital products


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