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Senior Product Manager

Santa Clara Valley, CA, USA | Ingram Micro

  • Industry:
    Information Technologies
  • Position Type:
    Full-Time
  • Functions:
    Project Management
  • Experience:
    10-12 years
Job Description:
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  • Customer liaison between the customer success managers and customer care representatives

    • Attend customer meetings

    • Represent the Shipwire platform



  • Gather customer requirements, and turn these into well-defined product requirements and specifications

  • Identify market opportunities, build business cases, and help drive product roadmap milestones

  • Critical thinker to be able to troubleshoot issues and provide recommendations to management and peers

  • Partner closely with the engineering team to help determine the best technical implementation methods as well as execution schedule

  • Work with cross-functional stakeholders across to align teams around the product definition. Track product development, and develop product launch plans

  • Product owner/manager to prioritize features/user stories/tasks, groom backlog, scrum master to manage daily stand-ups, grooming, planning, retro sessions, triage meetings and scrum of scrums.

  • Lead scrum teams

  • Assess product success and customer satisfaction and feed them back into the product definition process

  • Attend weekly triage meetings

  • Data analysis

    • Ability to write SQL and answer business questions with data

    • Analyze and provide product insights about customer data





  • Own monitoring and driving tactical execution for both Santa Clara and Mumbai 


Minimum Requirements: 



  • 10+ years of product management or relevant work experience

  • 5+ years professional experience working with internet-based services, online applications, eCommerce or logistics

  • Demonstrated ability to quickly grasp new technology, and complex workflows

  • Self-starter with natural ability to balance priorities and work in a lean environment

  • Strong analytical and financial modeling skills

  • Ability to simplify the complex and build consensus

  • Solid balance of strategic thinking and ability to get things done

  • Excellent written and oral communication skills to communicate across senior executives and cross functional team members

  • Experience with waterfall and Agile methodologies

  • Logistics experience a plus

  • BA/BS in Computer Science, Business Administration, or related technical field or equivalent practical experience


Skills:



  • Analytical, API’s, SQL, PL/SQL


Preferred qualifications:



  • MBA (or equivalent) from a top-tier institution


What we offer:



  • The ability to have a high impact on the business, and to touch all aspects of the product

  • Being part of a highly functional and efficient core product team that is a recognized leader in the rapidly changing e-commerce landscape

  • Good work-life balance, in a fun/friendly work environment


 


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