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Senior SME (Small, Medium Enterprises) Product Manager

Frankfurt, Germany | Visa

  • Industry:
    Financial Services
  • Position Type:
  • Functions:
    Business Development
  • Experience:
Job Description:
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If you think you could support Visa as a Senior SME Product Manager - Visa Business Solutions (VBS) Europe, we want to hear from you.

 Small and Medium Enterprises (SMEs) are the backbone of Europe’s economy.With Visa’s vision to be the best way for SMEs to pay and be paid, our aim in Europe is to become more deeply embedded into the lives of SMEs, to help them start, run and grow their businesses, so they can really thrive.Now, more than ever, SMEs are a key focal point for Visa, and our public commitment to digitally enabling 8 million more SMEs in Europe during the recovery period, demonstrates the level of priority Visa places on this important segment.

Visa Business Solutions is a global team and its goal is to ensure that Visa is the best way for businesses to pay.We help businesses succeed by providing innovative and secure B2B payment solutions. As commerce continues moving further towards digital-first experiences, businesses everywhere must have contemporary payment systems and processes in order to keep pace and grow. In the Visa Business Solutions SME product team, it’s up to us to define the role Visa and its partners, can play.

What we expect of you, day to day.

  • This role is designed to help Visa and Visa Business Solutions (VBS) unlock the significant growth potential in SME in Europe, with a specific focus on the countries in the Central Europe Regional Cluster (Germany, Austria, Switzerland and Netherlands)

  • You will be responsible for all aspects of the development and growth of Visa Business Solutions SME growth strategy and product delivery in Central Europe, reporting to the Head of SME for Europe

  • You will be required to understand the local markets, the opportunity for SME, and ensure Visa’s product suite and end to end SME narrative in in Central Europe is best placed to deliver on these opportunities, and help Visa win and grow

  • Working within product plans and strategies, you will establish and develop product delivery plan and roadmaps for SME products and propositions in Central Europe, and be responsible for their implementation and deployment

  • You will have a strong understanding of the issues and challenges for small businesses, with an appreciation of European markets, and focus on Central Europe that you can leverage effectively

  • In support of driving growth in the segment, you will be the SME subject matter expert to support internal stakeholders, clients, prospects, and marketplace engagement. Specifically, your SME expertise and insights will provide value to

    • Cluster and VBS leadership, in the form of market, opportunity, and competitive analysis

    • Support Account Executives and Sales teams in maintaining and strengthening their relationships with existing issuers

    • Support Sales teams in building new relationships with issuers and partners

    • Represent VBS’ SME expertise both internally and externally, to ensure strong visibility and awareness of our growth plan and commitment to this segment

  • In addition, you will be required to work closely with your colleagues in the SME Europe team, to ensure that Central Europe activities and best practices are shared across Europe, and vice versa

  • Alongside the rest of the SME team, you will share responsibility for governance for the SME products, and work to growth targets and plans. You will understand the financials of the product set

  • You will develop, enhance and maintain all necessary market supporting product materials

  • You will have a good understanding of the regulatory requirements and ensure compliance for all initiatives


  • The successful applicant will have extensive experience in the management and development of

  • products/propositions

  • An ability to define and deliver product-oriented growth strategies which deliver value from existing

  • capabilities as well as define key new product or partner requirements which will accelerate growth,

  • with the ability to deliver through partners

  • Proven payments experience and strong understanding of payment systems

  • Deep knowledge of the SME segment

  • Strong commercial acumen with the desire to own and drive the success of the SME segment in

  • the cluster

  • Ability to work with a senior leadership team and build a credible reputation amongst the

  • stakeholder group

  • Comfort in working in a complex multicultural matrix environment and ability to work through

  • change

  • A strong degree of self-direction and accountability with a focus on delivery

  • High orientation towards teamwork and cross functional working

  • Consulting experience a plus

  • Strong relationship skills and

  • Excellent professional conduct, by demonstrating integrity and honesty in both internal and external

  • relationships

  • University Degree or comparable qualification

  • Fluent in German and English and excellent written, verbal and interpersonal communication skills

Additional Information

Location: This role could also be location in: Berlin, Munich, Zurich, Vienna or Amsterdam

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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