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Senior Technical Program Manager Analytics

San Francisco, CA, USA | Twitter, Inc.

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
    Project Management
  • Experience:
    7-10 years
Job Description:
105 people have viewed this job

In this role you will..

Analytics Roadmap: Lead efforts to define, build and communicate a unified analytics roadmap (metrics and ML models), priorities, experiments, and decisions clearly across a wide spectrum of audiences from internal customers (operations, product, engineering) to executives

Perform analysis in order to define strategic priorities for analytics

Be data driven, creating and monitoring product and customer value metrics to make objective prioritization decisions

Align on underlying datasets and metadata (business, product and engineering)

Drive Weekly, Monthly, Quarterly business reviews and follow-up on action items

Project Management: Initiate, drive, and deliver effective programs in partnership with cross-functional teams to ensure all aspects of the programs are communicated, supported and delivered to the highest standards

Manage project plans and schedule commitments, ensure plans are integrated and aligned to overall organizational and business strategy

Analyze, remove, and proactively prevent roadblocks across teams to meet quality standards, project milestones, and business objectives.

Build and maintain an effective and groomed backlog providing clear requirements for new initiatives and enhancements

Strategic Consultant: Define, own and socialize success metrics and key performance indicators.

Demonstrate that customer satisfaction is a top priority by ensuring team’s commitments are aligned with and communicated to meet customer satisfaction objectives.

Balance the business needs with technical constraints by building deep subject matter expertise for your area.

Conduct data analysis to make business recommendations in areas such as cost-benefit, invest-divest, forecasting and impact

Relationship: Develop and sustain strong working relationships with cross functional partners across the globe - operations, product, engineering, program management, vendors, etc.

Exercise technical judgment in working with large, cross-functional teams

To do so, you'll leverage..

7+ years of hands-on technical program or product management experience - both outbound and inbound - in a fast-paced agile development environment (prefer 5+ years in software development)

You can just as easily argue for a product investment with an engineer as you could argue against an investment with a non-technical business leader

Self-starter with strong creative problem solving, great communication, time-management, and teamwork skills

Have delivered user experiences that are empowering, delightful and well-designed. Requirements gathering, and defining scope.

Released analytics/ business intelligence products to cross functional customers in various business sectors

Skilled in discussing technical details with engineers & product design while also clearly communicating with leadership, and non technical customers

Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time

B.S. in Computer Science/Engineering or equivalent experience

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