Senior Technical Program Manager
Irving, TX, USA | Citi Private Bank
Functions:IT / Information Technology
Job Description:48 people have viewed this job
·Accountable for managing the lifecycle for a complex cross functional body of work that has a long term positive impact on the company
·Establish collaborative and productive relationships with product management, governance, UX design, vendors and other supporting teams.
·Foster an environment of engineering excellence and innovation. Insist on designing to the edge.
·Works closely with development teams to build and launch new products, features and programs.
·Define and organize the program, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution (from ideation to delivery)
·Be the scrum master for your team. Own planning, standups, demos, retrospectives and the execution of your sprints. Removes blockers and always find the path forward in challenging situations
·Keep technical debt in check. Ensure teams are building using modern practices and tools. Recognize and act of your responsibility for driving change for the entire development community.
·Cultivate operational excellence within your teams. Understand service level agreements (SLA) and how your systems are performing in relation to them. Ensure your systems self-report breaches and understand root cause. Insist that your teams provide timely resolution of identified production defects.
·Mentor and grow your people. Create an environment of individual accountability. People grow to meet expectations. Yours should be high.
·Operate successfully in ambiguous environments.
·Communicate upward and outward
·Bachelor’s degree in a technical discipline (preferably computer science) or equivalent experience
·7+ years of software engineering, systems engineering or similar experience, in addition to 3-5 years of project/program management experience and working directly with software development teams.
·Strong analytical and quantitative skills; Data driven and results-oriented
·Communication skills and experience working with technical and business management teams.
·Organizational and coordination skills along with multi-tasking capabilities to get things done in an environment.
·Ability to motivate and focus a collaboration to reach challenging goals.
·Interpersonal skills, including relationship building and collaboration within a diverse, cross-functional team.
·Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations.
·Demonstrated past experience in defining and measuring team success via data-driven metrics & reporting
·Experience delivering with an agile methodology is a must.
·Experience of building and launching a new product or service from the ground up and/or experience with external facing production systems preferred.