Senior Technical Solutions Engineer - Vice President
Bangalore, India | J.P. Morgan
Functions:IT / Information Technology
Job Description:59 people have viewed this job
Engineer, build and implement new operations, productivity and investigation tools to increase efficiency for Technical Solution Engineering
Combine Software Engineering and Systems Administration expertise with an aptitude for technical advising, troubleshooting and analysis.
Collaborate with Engineering teams to implement tools to improve support troubleshooting efficiency and the end user experience.
Diagnose and resolve customers' complex technical issues for Platform Services products as part of a global 24x7 team.
Work closely with Product Management and Software Engineering teams to improve products.
You will see your ideas come to life as part of a small, success-driven team. And as part of JPMorgan Chase & Co.’s global technology community, you’ll also have the ability to collaborate with peers around the world to tackle big challenges.
Qualifications - Internal
BS/BA degree or equivalent experience
Advanced knowledge of application, data and infrastructure architecture disciplines
Understanding of architecture and design across all systems
Working proficiency in developmental toolsets
Proficiency in Python
Knowledge of Cloud foundry, Kubernetes, Dockers is a must
Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
Understanding of software skills such as business analysis, development, maintenance and software improvement
5-7 years of managing Linux/Unix systems preferably in a scale out environments
Ability to troubleshoot complex and dynamic customer environments including distributed database setups at large scale
while balancing the communications needs of each case
A strong analytical mind and the ability to triage
As we are continually releasing new features and products, a high aptitude for both learning and teaching are required
Excellent written and verbal communication skills are a must, as is a collaborative approach
This role requires a wide variety of strengths and capabilities, including:
Significant experience in both Systems Engineering and Software development
Experience using system and software security and entitlements such as SSO, windows, Kerberos, LDAP, Windows AD
Experience with new and emerging technologies such as cloud and virtualization
Familiar with designing data persistence and caching concepts using both SQL and NoSQL DBMS (e.g.: MySQL,
MongoDB, Cassandra, Redis, etc…)
Experience with queuing systems like RabbitMQ/AMQP, Kafka, ActiveMQ, AWS SQS, ZeroMQ, etc.
Ability to write scripts (Python, bash etc.) with strong focus towards automation
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