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Social Media Marketing Manager

London, United Kingdom | Square

  • Industry:
    Internet / Online Media
  • Position Type:
  • Functions:
    Marketing
  • Experience:
Job Description:
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Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.


Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.


There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same. 


Job Description


The global Square Marketing team helps businesses learn about Square and engage with our ecosystem of products and services. Square is looking for a social media marketer to join our UK marketing team. You will become Square's voice on social media — elevating the brand and telling our story in a way that is meaningful, authentic and engaging. You'll manage concepting and creation of all social content and become a trusted voice for our community of sellers across the UK.


Under your leadership our channels will become a destination for our community to engage and interact with Square. You will be accomplished in bringing ideas, campaigns and moments to life on digital channels, and you'll be comfortable taking creative concepts and tailoring them for social. You will report to the UK brand lead, and you can work from anywhere in the UK.


You will:



  • Write and own the social media strategy for the UK.

  • Radically grow Square UK's presence on social across our platforms, building an engaged community of business owners and decision makers.

  • Use organic social media to achieve our marketing goals, including engagement, brand perception, consideration, and lead generation and customer acquisition.

  • Report on progress against the metrics for success, and on social's contribution to wider marketing goals.

  • Work with the wider marketing team to bring our campaigns and creative to life across our social channels.

  • Work with our global teams to define social best practice, resourcing requirements and establishing an excellent approach to the combination of paid and organic social.

  • Use interactions with our community on social media to understand our audience in a deep way, and to ensure insights are applied to other marketing activities. You'll be an expert on the trends, cultural moments and issues that our audience cares most about.


Qualifications


You Have:



  • Experience managing social channels for an innovative brand, publisher or person (including yourself!)

  • A passion for social media and a genuine belief in its ability to bring people together.

  • A genuine interest and curiosity in helping small businesses succeed.

  • Experience managing creative development of photography and video assets.

  • Your finger on the pulse when it comes to social trends, cultural moments and knowing how and when to translate these into brand moments.

  • Experience working with data, especially within social platforms and CMS tools


Additional Information


We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Square is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.


We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square?


Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.


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