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Solutions Consultant

Alpharetta, GA, USA | TSYS

  • Industry:
    Financial Services
  • Position Type:
    Full-Time
  • Functions:
    Consulting - IT
  • Experience:
    5-7 years
Job Description:
60 people have viewed this job

We have an evolving agile culture and we move fast. We also strive to maintain an environment where people and interactions are valued above process and tools. As a member of our implementations team, your contribution will help shape the customer engagement program strategies and solutions for our clients and directly contribute to the company’s strategic roadmap. We have a great team of people willing to share, help, and teach, as well as an ever-growing knowledge engine, which is invaluable to those eager to take initiative and grow professionally. We value people who are experts in their field, care deeply about delivering great customer experience, and get things done. We are looking for a Solutions lead to join our team to help us develop and maintain a continuous solutions roadmap with our clients/business.

Essential Functions 

Facilitate end-to-end projects through full life cycle including client consulting, analysis, detailed design, configuration, testing, and implementation.

Facilitate client discovery sessions to drive outcomes and decisions around program implementation/changes.

Iteratively configure solution components to adhere to product/operational best practices while meeting business requirements and committed milestones.

Participate in testing, including guiding test strategy to meet program solution scenarios.

Create and manage the creation of high-quality project deliverables and drive endorsement from both internal and client team members.

Collaborate and drive activities with a variety of teams including program managers, product managers, technical architects, database developers, and operations engineers to execute against delivery plan.

Collaborate with product teams on validating and aligning client specific requirements around product enhancements.

Partner with creative and digital marketing team to ensure a contemporary, elegant customer experience that meets the client’s brand and program objectives.

Collaborate with operational team members and infrastructure/program management to ensure operational readiness for all project components.

You’ll also be able to:

Develop deep experience in the financial services industry with a company considered to be the industry leader.

Help to build and contribute to our unique, team driven culture.

Required Experience/Tools/Skills

Ability to drive client teams to ‘best practice’ based decisions around all aspects of project work. Domain specific knowledge would be a plus.

Experience of full life cycle project implementations.

Understanding of Database/Data models and comfortable using query tools like Toad/SQL Developer etc.

Understanding of interface specifications (Files/XML/API/SSO) and data mapping best practices.

Preferred Experience/Tools/Skills

Relevant experience consulting with clients on products, program management, technology solution delivery, integration, and/or development.

Experience as a product manager or a solutions consultant with related products or implementations.

5+ years of relevant experience desired and/or an equivalent combination of education and work experience.


 


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