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Solutions Consultant

Incline Village, NV, USA | Socure

  • Industry:
    Information Technologies
  • Position Type:
  • Functions:
    Consulting - IT
  • Experience:
    5-7 years
Job Description:
57 people have viewed this job

Socure is redefining identity verification with groundbreaking technology, supporting myriad organizations with the most accurate authentication tools in the industry.

What we build helps businesses scale faster, stop fraud, and ultimately allows millions of people who are excluded from the digital economy (due to outdated fraud detection models) to take part in it like everyone else. 

Our culture is about innovation, winning, and customer obsession. We are full of top performers that prioritize excellence and results, as well as support for one another, on the path to achieving our mission: to verify 100% of good identities in real time and completely eliminate identity fraud for every applicant on the internet.

What the role is:

Reporting to the Head of Solution Consulting, the Solutions Consultant is the primary technical point-of-contact throughout the sales cycle and product implementation process. The Consultant will be the subject matter expert for all Socure products and will be responsible for understanding client needs and matching them to solutions using Socure's products. Consultants work collaboratively with various departments across the organization to support the sale of Socure's solutions. This individual will also be responsible for coordinating resources across several functional areas. In addition, the Consultant will work with other senior employees across the organization in ensuring our products are at the forefront of the industry.

What you'll do:

• Collaborate with Sales Leadership in business development activities, including the presentation of products and solutions to prospective clients, the preparation of statements of work (SOWs) and pricing

• Collaborate with Data Science on Proof-of-Concept (POCs) design and execution

• Utilize industry and domain expertise to tailor strategies and recommendations for prospective clients

• Work closely with Product Development to funnel concepts for product innovation and new generations to product managers

• Drive thought leadership with Product Marketing for blogs, whitepapers, research briefs, webinars, and more

• Serve as a means of translation between technical and non-technical audiences, both internally and externally

• Lead meetings with project stakeholders to align resources and determine relative priority of projects to maximize business results

• Serve as the day-to-day technical expert on external and internal projects and engagements related to sales engagements supporting both direct field sales and channel sales teams

• Provide project leadership and mentor other team members

What you'll bring:

• Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred

• 6+ years of professional work experience with 3+ years of experience working in professional services consultant, customer management, or sales engineering capacity

• Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software

• Demonstrated ability to negotiate resources and priorities with multiple stakeholders in order to drive business results

• Prior experience or knowledge of SaaS sales processes

• Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing)

• Expertise in building and delivering presentations with clear, complete messages

• Prior experience in the financial services or wireless industries

• Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets

• Prior experience working with document image capture or other OCR or CV tools

• Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations 

• Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)

• Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry 

• Comfort with up to 30% travel, post-COVID—this is a remote role, with travel as required 

Perks & Benefits: 

• Competitive base salary

• Equity - every employee is a stakeholder in our upside

• Medical, dental and vision benefits for employees and their dependents 

• Parental leave and fertility support

• Flexible PTO

• 401K with company match

• Stipend to supply your home office

• Annual professional development stipend 

A Message on COVID-19:

Socure's number one priority is to safeguard the health and well-being of our team members, our families and our communities. During this unprecedented time, we are closely monitoring COVID-19 developments and updating our response plan quarterly. We are regularly soliciting feedback from our employees to help inform our return-to-office strategy. For our team members who loved going into the office, we are looking forward to meeting once again! But until then, we are striving to ensure that Socureans have the resources and support they need to excel from home. This includes a work-from-home stipend so you can build your home office and fun, virtual events so you can continue to feel connected to your coworkers.

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