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SVP / VP, Technical Program Manager, Group Consumer Banking and Big Data Analytics Technology

Singapore, Singapore | DBS Bank

  • Industry:
    Banking / Investment Banking
  • Position Type:
  • Functions:
    Financial Services Professional
    IT / Information Technology
    Project Management
  • Experience:
    15-20 years
Job Description:
87 people have viewed this job

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


Strategic Project Governance

Work closely with and manage project managers from each domain, team members, tech, and stakeholders to monitoring, develop and execute project plans and associated project content.

Track project milestones and deliverables. Implement and track key milestones & relevant KPIs to measure success of projects.

Keep management and project sponsors abreast of project developments – set up periodic reviews and prepare relevant documents to communicate progress

Build business case and follow the process to get approvals of business case and conduct project inceptions

Drive project and program delivery

Responsible for ensuring project delivery on time on schedule and with quality

Effectively communicate with team members and stakeholders in a timely and clear fashion.

Identify and resolve issues and conflicts within the program, projects and project management community and with other stakeholders if necessary.

Resolve issues at the project or line level and escalate issues which cannot be resolved in a timely and accurate manner.

Manage budget at the portfolio level and create reports/dashboard for management to take holistic view on financial health of projects

Responsible for planning, leading, organizing, and motivating Agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users.

Responsible for managing multiple concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions.

Manage key stakeholders and business and technology leads

Manage and communicate effectively with domain leads at senior level and working level teams.

Responsible for ensuring project steering committee meetings, cross function meetings and other key project meetings are effective and achieve objectives on a consistent manner

Recruitment of required resources

Put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team

Change management

Ability to drive the adoption of agile methodology across teams

Able to work with users to drive changes within the organization for projects implementation

Develop best practices and tools for project execution and management. Ensure utilization of standards and practices across all projects.

Developing and cascading the unit strategy to the team as well as all staff

Planning by prioritizing key deliverables as well as support firming up of C2MA organization - Driving strategic initiatives/measures for the operation in the form of dashboards for review by management team

Manage and prioritize competing demands

Platform Transformation

Facilitate workshops & business delivery communication – Ensure consistent understanding of KPI’s & facilitate benchmarking exercise of key platform transformation initiatives, creation of persistent cells, etc. in regular business engagement forums

Moving the needle for Agile transformation across all teams

Automation/reduction of manual toil

Align JIRA migration as well as ensure that tracking of resources & work allocation is transparent

Drive continuous improvement of best practices an Agile environment


At least 15 years of solid experience working in a banking / financial institution in project management office and financial management.

4-6 years of experience leading channels (mobile / web) delivery team

Excellent presentation, analytical and articulation skills

Self-starter and extremely hands on in the management of projects

Must have implemented large programs using Agile methodology

Demonstrated interaction and working with all levels of management.

Education – Degree in Computer Science or Engineering

Project management and agile certifications (e.g. PMP, scrum master etc) will be a plus.

Experience in using a project management tool like HP PPM, CA PPM.

Knowledge/understanding of latest cloud technologies

Proficiency in Slack, Microsoft Project, Visio, PowerPoint, Excel, SharePoint 2013, JIRA and Confluence

Domain knowledge in consumer/retail banking applications.

Balanced business/technical background

Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues

Ability to provide leadership to business analysts and collaborate with product owners and develop strategies and solutions of high business value

Able to drive multiple projects at the same time.


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